Why work for Smart?
Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Life Assurance, 3 days fully paid volunteering days
At Smart, we help the worlds leading companies maintain their facilities to the best possible standards through a customer centric experience. Over the past 10 years, we have worked in the world’s top data centres and commercial facilities providing quality engineering services.
Smart is not a faceless corporation. We are an operationally lead business focused on providing visible management and a team that believe in our core behaviours – Integrity, Passion and Empowerment - that's the smart way. We invite the successful candidate to come along on our journey and adapt the Smart Culture we have created.
Role Purpose
As our Account Manager you will manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Resident and Mobile Portfolio of SMS. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice.
Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation.
Within your role of Account Manager your key duties include:
Commercial and financial accountability across the contract/account.
Lead a diverse team across multiple skills sets within engineering services.
Monitoring and Controlling of the PPM and reactive statistics through Elogbooks System and producing Reports.
Production of monthly reports and ensuring minutes of meetings are collated with actions closed out.
Production of energy reports for the customer.
Oversee statutory certification is received and available to the customer on request.
Management of team in accordance with SMS Procedures and Policies, including their general well-being and H & S is controlled and monitored.
Ensure Smart Managed Solutions staffing levels for contract, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery.
Our ideal Account Manager with have:
Must have recognised industry qualification in at least one of the following three disciplines:
Electrical (BS7671 18th Edition)
Electrical (C&G2391 Inspection and Testing)
C&G Mechanical & HVAC
Knowledges of the following would be ideal: up to date knowledge of current technical standards in relation to Fire Alarm Systems, Generators, Electrical Services, HV & AC and Water Systems Treatment. Up to date knowledge of business-critical services i.e. UPS and MGPS etc. Full understanding of Statutory Compliance.
IOSH or NEBOSH preferred.
Please apply today to register your interest.
Skills Required
- Recognised industry qualification - Electrical (BS7671 18th Edition)
- Recognised industry qualification - Electrical (C&G2391 Inspection and Testing)
- Recognised industry qualification - C&G Mechanical & HVAC
- Full understanding of Statutory Compliance
- Knowledge of Fire Alarm Systems
- Knowledge of Generators
- Knowledge of Electrical Services
- Knowledge of HV and AC
- Knowledge of Water Systems Treatment
- Knowledge of UPS and MGPS
- IOSH or NEBOSH certification
- Experience with Elogbooks System and producing operational/energy reports
What We Do
Smart Managed Solutions is a specialist provider of critical mechanical and electrical (M&E) facilities management and maintenance services. The company focuses on high-quality commercial office buildings and technical end-markets, including life sciences, education, digital infrastructure, and public sector assets, employing a data-led delivery model to enhance operational efficiency and sustainability.
