Jobs at Smart Managed Solutions

Provide 2nd and 3rd line support across Microsoft 365, Azure, Entra ID, Intune, Windows, infrastructure, cloud, and endpoint environments. Resolve escalated technical issues, support onboarding and offboarding, maintain security configurations, perform root cause analysis, contribute to IT projects, document solutions, liaise with vendors, and help maintain reliable, secure IT services.

Supports contract delivery across multiple London sites by preparing financial and statistical reports, assisting with month-end P&L reviews, raising work and purchase orders, managing invoicing and work in progress, maintaining client records, responding to customer inquiries, submitting payroll reports, coordinating engineer schedules, and attending site visits and meetings.

Conduct site audits, inspections, compliance reviews, and incident investigations across commercial and critical environments. Maintain QSHE records, deliver safety briefings and training, support legal and ISO compliance, monitor performance, identify corrective actions, and promote a strong safety culture. Provide practical guidance to operational teams and drive continuous improvement.

Conduct technical M&E surveys across commercial properties, verify mechanical and electrical assets, assess plant condition and compliance, review maintenance documentation, and identify service gaps. Produce technical reports, support PPM schedules and mobilisation plans, liaise with clients and subcontractors, and provide technical guidance to operational teams. The role also contributes to improving engineering standards, maintenance strategies, and technical processes across client estates.

Lead the operational and commercial performance of a key facilities management contract worth approximately £3 million. Responsibilities include overseeing planned and reactive maintenance, managing M&E engineering teams, ensuring statutory and contractual compliance, maintaining client relationships, managing QHSE audits, overseeing suppliers and additional works, controlling budgets and P&L performance, and identifying service and efficiency improvements.

Provides generalist HR advisory and administrative support across the business. Advises and coaches line managers on employment policies, legislation, employee relations, wellbeing, TUPE, change management, performance, absence, investigations, and probation. Maintains HR processes and policies, supports complex casework and HR projects, prepares management reports and analytics, and accurately manages employee data using HR systems and Excel.

Provides technical engineering support across client facilities and data center portfolios. Responsibilities include managing technical incidents, supporting mobilizations, conducting dilapidation and condition reports, overseeing authorized-person duties, delivering site training, maintaining SOPs and EOPs, administering technical toolbox talks, supporting project and site teams, and advising clients and internal stakeholders on critical technical matters.

Maintain and repair electrical systems and plant across a managed facility. Complete planned preventive maintenance, reactive and breakdown work, fault-finding, plant-room inspections, maintenance-system updates, paperwork, and safety documentation. The role also requires operating engineering assets, reporting on building performance, recommending improvements, and maintaining compliance with site procedures.

Supervise day-shift engineering operations in a London Bridge facility: execute planned preventative maintenance and reactive works on mechanical and electrical plant, maintain tight humidity and temperature controls, manage spares and defect remediation, and use CAFM to track tasks and assets.

Maintain mechanical plant and critical building systems through planned preventative maintenance, reactive repairs, breakdown response, and fault-finding. The role covers HVAC, hot and cold water systems, generators, plant-room standards, subcontractor supervision, documentation, KPI/SLA compliance, and adherence to permits, risk assessments, method statements, PPE, and safety procedures.

Supports facilities maintenance contracts by preparing financial and statistical reports, assisting with month-end P&L reviews, managing work orders, purchase orders, invoices, WIP and debt, maintaining client records, responding to customer inquiries, coordinating payroll overtime reports and engineer schedules, conducting audits and site visits, and supporting contract management administration.

Perform planned preventative maintenance (PPM), reactive and breakdown repairs on electrical systems including AC, UPS, generators and LV distribution. Use CBMS (e.g., Concept, Smart Hub) to manage and close tickets, complete paperwork, produce method statements and risk assessments, maintain plant rooms, and recommend asset performance improvements.

Maintain and repair mechanical building systems in a data-centre/commercial facility. Perform PPM, reactive and breakdown work on HVAC, water systems and generators; fault-find using graphical/alarm data; complete paperwork, risk assessments and permits; supervise subcontractors; keep CMMS records up to date and comply with KPIs/SLA and health & safety requirements.

Perform planned preventative maintenance, reactive and breakdown repairs on electrical and mechanical building systems (AC, UPS, generators, LV). Maintain CBMS records, manage spares, complete paperwork, follow risk assessments/method statements, and keep plant rooms secure and serviceable.

Carry out planned preventive maintenance, reactive and breakdown work on electrical plant (UPS, generators, LV systems, air conditioning); fault-find using graphical/ alarm data; update CBMS (Concept/Smart Hub); complete paperwork; prepare method statements and risk assessments; maintain plant rooms and report asset performance and improvements.