About this opportunity
Are you ready to step up into role in a Key Account where you can shape the future of connectivity, AI and automation in Switzerland?
Join Ericsson's Switzerland & Swisscom team as an Account Manager and take a leading role in growing one of our most strategic partnerships. You will help Swisscom make the country's best network even smarter, more energy efficient, and ready for the next wave of digital innovation.
In this role, you will be at the heart of the relationship between Ericsson and Swisscom - turning customer needs and ideas into concrete business value, connecting the right people, and driving strategic conversations that move the market.
What you will do
- Account plan, manage and expand customer relationships
- Conduct market analysis to identify opportunities and growth areas
- Manage business risk and implement mitigation strategies
- Execute insight selling to meet client needs effectively
- Negotiate profitable contracts with precision
- Lead commercial management across business activities
- Drive strategic conversations and identify expansion opportunities
- Act as a trusted advisor for decision-makers within Swisscom, building long-term, value-based relationships
- Orchestrate cross-functional execution across internal teams
- Ensure compliance with Ericsson policies.
The skills you bring
- Strong customer engagement capabilities with IT/ Telecom industry knowledge
- Ability to align technical solutions with business goals
- Expertise in market analysis and business risk management
- Proficiency in insight selling and contract negotiation
- Curiosity and willingness to learn across different technology and business areas
- Relevant expertise in one or more areas, with openness to broaden knowledge over time
- German language skills are a strong asset and an important decision factor, while not being a strict mandatory requirement
- Excellent communication and stakeholder management abilities.
- Consultative selling and storytelling capabilities
- Situational agility and strategic sense-making
- Proactive, collaborative mindset with customer-first approach
- Passion for solving complex challenges and achieving ambitious targets
- Experience in cross-functional collaboration and enterprise environments.
If you're ready to shape the future of Swisscom's network with Ericsson and be part of a company whose purpose is to create connections that make the unimaginable possible, we'd love to hear from you - discover more about life at Ericsson.
Join our Team
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Switzerland (CH) || Bern
Req ID: 787504
Skills Required
- Customer engagement capabilities with IT/Telecom industry knowledge
- Ability to align technical solutions with business goals
- Expertise in market analysis and business risk management
- Proficiency in insight selling and contract negotiation
- Curiosity and willingness to learn across technology and business areas
- Relevant expertise in one or more technology or business areas
- German language skills (strong asset, not mandatory)
- Excellent communication and stakeholder management abilities
- Consultative selling and storytelling capabilities
- Situational agility and strategic sense-making
- Proactive, collaborative, customer-first mindset
- Passion for solving complex challenges and achieving ambitious targets
- Experience in cross-functional collaboration and enterprise environments
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
