Account Manager

Posted 3 Days Ago
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Johannesburg, City of Johannesburg, Gauteng, ZAF
Hybrid
Mid level
Food • Healthtech • Biotech
The Role
Manage a portfolio of commercial and strategic laboratory customer accounts, grow business through relationship-building and new opportunities, collaborate with internal teams on account planning and quoting, use CRM and sales tools, and engage customers via meetings, calls, email, and events to represent LGC Standards.
Summary Generated by Built In
Company Description

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs of customers in more than 120 countries worldwide. 

Job Description

 

As an Account Manager at LGC, you will work closely with customers and colleagues to grow long‑term partnerships and support business success.

You will manage a portfolio of commercial and strategic customer accounts, including regional laboratory sites within multinational organisations, while representing the full LGC Standards portfolio. Together with internal teams, you will help customers find the right solutions for their analytical and testing needs.

Do you enjoy building relationships and spotting new opportunities? You’ll identify and develop new business through both self‑generated leads and marketing‑qualified opportunities, supported by experienced colleagues across sales, quoting, and end‑market teams.

You’ll collaborate with Strategic Account Managers on account planning and customer reviews, use LGC’s sales tools and CRM systems to keep information up to date, and continue developing your knowledge of our products and applications. Along the way, you’ll engage with customers through meetings, calls, emails, and industry events — helping grow awareness of the LGC Standards brand.

Qualifications

What We’re Looking For

We’re interested in your experience and potential, not just a checklist. You might be a great fit if you bring:

  • A degree in Chemistry, Physics, Biochemistry, Biology, or similar — or equivalent hands‑on experience
  • Experience selling technical or scientific products into laboratory or research environments
  • Confidence working with customer accounts and building trusted relationships
  • Comfort reviewing RFQs, contracts, and technical documentation
  • Experience using CRM tools (such as Salesforce) and Microsoft Office
  • A customer‑focused mindset with an interest in commercial growth
  • Professional English skills; additional languages are welcome
  • Willingness to travel within the region as needed
  • If this sounds like you we’d love to hear from you!

Additional Information

  • Passion: Pride in our achievements engenders passion for our work and it translates into our ambition to make the world a safer place 

  • Curiosity: We constantly look forward to what's next: our curiosity for today's discoveries makes tomorrow's innovations possible 

  • Integrity: A commitment to high ethical standards has been at the heart of LGC since we started testing the integrity of products in 1842 

  • Brilliance: We strive to be the very best in everything we say and do. We exceed customers' expectations through innovation and pioneering science 

  • Respect: We respect gender, age, nationality, religion and individuality – our diversity is our strength 

Equal Opportunities 

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership. 

 

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. 

 

For more information about LGC, please visit our website www.lgcgroup.com

#scienceforasaferworld 

Skills Required

  • Degree in Chemistry, Physics, Biochemistry, Biology, or equivalent hands-on experience
  • Experience selling technical or scientific products into laboratory or research environments
  • Confidence working with customer accounts and building trusted relationships
  • Comfort reviewing RFQs, contracts, and technical documentation
  • Experience using CRM tools (such as Salesforce) and Microsoft Office
  • Customer-focused mindset with an interest in commercial growth
  • Professional English skills (additional languages welcome)
  • Willingness to travel within the region as needed

LGC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LGC and has not been reviewed or approved by LGC.

  • Healthcare Strength Health, dental, and vision coverage with FSA/HSA options are consistently part of the package, and private medical is cited where applicable in the UK. Coverage is often characterized as solid alongside other core benefits.
  • Retirement Support Retirement offerings include a 401(k) with employer contribution in the U.S. and pension schemes in the UK, complemented by life and disability insurance. These elements are highlighted as part of a standard-to-competitive core package.
  • Leave & Time Off Breadth Paid time off, holidays, sick leave, and family leave are broadly available, with some sites offering a year‑end shutdown. Flexibility and local leave programs contribute to a generally well-rounded time‑off offering.

LGC Insights

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The Company
HQ: Teddington
1,459 Employees

What We Do

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.

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