Account Manager - West

Posted 2 Days Ago
Be an Early Applicant
6 Locations
In-Office or Remote
Junior
Information Technology • Logistics
The Role
Manage and grow large customer accounts by developing engagement strategies, expanding usage, reducing churn, and providing logistics solutions. Build trusted customer relationships, use data to optimize growth processes, collaborate cross-functionally with Sales and Operations, and travel frequently to meet customers.
Summary Generated by Built In

The role:

We are seeking a highly motivated and results-driven Account Manager to join our team at Curri. In this role, your primary goal will be to drive our GTM motion forward by deepening relationships and ensuring we provide exceptional service across multiple large accounts. This involves engaging new users, strengthening and deepening relationships with existing users, and re-engaging churned users.

If you enjoy being in front of customers, find yourself actively listening and thinking about solving your customers' toughest problems, excel at navigating challenging conversations, and have the ability to turn conversations into wins, we’d love to hear from you.

This role is open to candidates based in the Los Angeles, Orange County, Dallas, Houston, Phoenix, or Seattle regions.

 

What you will do:

  • Develop and execute a customer engagement strategy to grow and retain existing accounts, including expansion of new bookers, strengthening relationships with existing bookers, and reducing churn of existing bookers

  • Build and maintain relationships with customers, becoming a trusted partner for their logistics needs

  • Be an expert on our product and capabilities, finding additional logistics solutions for our customers

  • Heavily rely on data to measure the success of different growth processes, consistently iterating and running towards the fast water with each account

  • Collaborate with Sales, Account Executives, Operations, and others to ensure a cohesive, cross-functional approach in landing and expanding each account

  • Frequently travel to meet your customers - 20-25%

 

What you need to have:

  • Bachelor's degree or equivalent work experience

  • 2+ years of experience in a customer-facing and/or high-growth environment

  • Hunter/go-getter attitude with experience in a quota-carrying role

  • Excellent communication and interpersonal skills

  • Strong problem-solving and negotiation abilities

  • Ability to thrive in a fast-paced and dynamic environment

  • Proven track record of achieving targets and driving customer growth

  • Familiarity with logistics or delivery services is a plus

 

What is in it for you:

  • You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work

  • Significant and meaningful responsibilities from Day 1, with the ability to shape our GTM strategy

  • There is no work/life—there is only life and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work

  • We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant

Who are we?

We are Curri, and our mission is to be the way the world delivers construction and industrial supplies. Curri provides on-demand, last-mile logistics for construction and adjacent industries with our nationwide fleet of cars, trucks, and flatbeds.
Founded in 2018 and part of the YC S19 Batch, we’re solving the massive inefficiencies that exist in the construction industry. Our headquarters are in Ventura, CA. Learn more at curri.com.

Curri is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment. We don't discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Skills Required

  • Bachelor's degree or equivalent work experience
  • 2+ years of experience in a customer-facing and/or high-growth environment
  • Experience in a quota-carrying role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and negotiation abilities
  • Ability to thrive in a fast-paced and dynamic environment
  • Proven track record of achieving targets and driving customer growth
  • Familiarity with logistics or delivery services
Am I A Good Fit?
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The Company
HQ: Ventura, CA
123 Employees
Year Founded: 2018

What We Do

Curri is a subscription-free logistics platform that instantly connects distributors to a network of delivery drivers.

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