Account Manager (Enterprise)

Reposted 16 Days Ago
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Palo Alto, CA
In-Office
100K-130K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Role
The Account Manager will manage and grow relationships with enterprise and mid-market customers, focusing on revenue retention and expansion strategies while ensuring renewals and partnerships are successful.
Summary Generated by Built In

Nanonets is transforming the way businesses work. Our AI platform takes the manual, messy, time consuming work — that bog down industries like finance, healthcare, supply chain, and more — and turns them into seamless, automated processes. What once took hours of human effort now takes seconds with Nanonets. Our client footprint spans across 34% of Fortune 500 enabling businesses across various industries to unlock the potential of AI in automating their business processes. 

More than 10,000 businesses trust Nanonets because we don’t just promise efficiency — we deliver it with unmatched accuracy, seamless integrations.

In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we’re not just imagining the future of work — we’re building it.

Read about the release here:

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The Role

Nanonets is seeking an Enterprise Account Manager to own and expand relationships with some of our most important enterprise and mid-market customers. Your single KPI will be Net Revenue Retention (NRR) — growing and expanding accounts while ensuring long-term success.

This role is ideal for a revenue-minded account owner  who thrives at the intersection of relationship management, expansion strategy, and solution selling. You’ll work with C-level stakeholders to uncover new business units, geographies, and multi-product opportunities, while ensuring smooth renewals and long-term partnerships.

Roles and Responsibilities 

  • Manage and grow relationships across mid-market and enterprise accounts.
  • Identify and close expansion opportunities across  new business units, geographies, and product lines.
  • Lead renewal negotiations, driving multi-year and higher-value commitments.
  • Collaborate with internal teams (Product, Solutions, and Leadership) to align customer needs with roadmap and delivery.
  • Track key metrics: expansion ARR, renewal values, and overall NRR.

Requirements and Skills 

  • 3-5+ years of experience in enterprise account management, strategic accounts, or account executive roles,ideally in SaaS or automation/AI solutions.
  • Proven track record in driving expansions, renewals, and multi-year commitments in enterprise accounts.
  • Experience working with C-level stakeholders and managing multi-product or multi-geo growth.
  • Strong communication, relationship-building, and negotiation skills.
  • Comfortable working in a fast-paced, startup environment with evolving processes.

Nice to Have 

  • Familiarity with workflow automation, AI, or data-heavy enterprise solutions.
  • Experience managing complex renewal/expansion motions across departments.

Hybrid role, (twice a week in our Palo Alto office), based in the Bay Area, CA. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is $100,000 - $130,0000 per year.

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Top Skills

AI
Automation
SaaS
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The Company
HQ: San Francisco, CA
58 Employees
Year Founded: 2017

What We Do

Nanonets enables self-service artificial intelligence by simplifying adoption. Easily build machine learning models with minimal training data or knowledge of machine learning.

At Nanonets, we serve up the most accurate models. Always.

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