TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Position summary:
The Account Manager will drive new business development, identifying and securing enterprise-level Travel & Tourism clients — from initial prospecting through contract execution.
In parallel, the role will serve as the main point of contact for an assigned portfolio of existing clients, focusing on expanding partnerships, introducing new AI-enabled and digital solutions, and increasing account value through consultative engagement.
This position focuses on global, enterprise-level Travel & Tourism organizations including airlines, hotel groups, cruise operators, destination brands, and travel technology providers. The role requires a commercially-driven professional capable of engaging Digital, Marketing, eCommerce, and Operational stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions.
Position responsibilities:
Business Development (60%):
- Identify and engage Travel & Tourism enterprise prospects
- Generate new business through proactive prospecting, industry networking, digital outreach, and participation in trade events
- Adopt a consultative sales approach from qualification through negotiation and contract execution
- Develop an understanding of client business models and identify and pitch international growth strategies
- Position TransPerfect’s AI-enabled content, technology, and global solutions within broader digital transformation and operational initiatives
- Collaborate with Sales Leadership to structure and close complex, multi-service enterprise agreements
- Serve as a strategic partner for assigned clients, aligning solutions with client needs
- Monitor account performance and proactively identify and drive expansion opportunities through cross-sell and up-selling activities
- Collaborate with Production and Technology teams to support smooth implementations and contribute to client satisfaction
- With the support of Management, define pricing strategies, participate in contractual discussions, and revenue forecasting with Accounting teams
Essential skills & experience required:
- Minimum Bachelor’s Degree or its equivalent
- Superior written and spoken communication skills in English
- Excellent problem solving and analytical skills
- Ability to build, develop, and maintain long-term professional relationships
- Results-oriented and comfortable working in target-driven environments
- Analytical skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment
What would stand you apart:
- Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)
- Knowledge of additional languages at professional working proficiency
- Experience in Sales, Business Development, or Strategic Account Management
- Exposure to the Travel & Tourism industry (airlines, hospitality, cruise, travel tech, agencies, etc.)
- Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions
What we value:
We are looking for professionals who:
- Demonstrate initiative and strategic thinking
- Navigate complex, multi-stakeholder environments with confidence
- Combine commercial drive with consultative problem-solving
- Thrive in international, cross-functional teams
- Focus on delivering measurable business impact
Skills Required
- Bachelor's Degree or equivalent
- Superior written and spoken communication skills in English
- Excellent problem solving and analytical skills
- Ability to build, develop, and maintain long-term professional relationships
- Results-oriented and comfortable working in target-driven environments
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment
- Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo)
- Knowledge of additional languages at professional working proficiency
- Experience in Sales, Business Development, or Strategic Account Management
- Exposure to the Travel & Tourism industry (airlines, hospitality, cruise, travel tech, agencies)
- Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions
TransPerfect Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TransPerfect and has not been reviewed or approved by TransPerfect.
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Leave & Time Off Breadth — Leave offerings can feel workable in certain roles, with PTO and occasional floating-holiday style time off described as available. Flexible scheduling and remote arrangements (notably in interpreting/contact-center work) add practical day-to-day benefit value for some.
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Healthcare Strength — Core health coverage is presented as available, commonly including medical, dental, and vision options alongside life and disability coverage. Plan choice (including FSA/HSA-style options) suggests baseline protection benefits exist even if overall sentiment is mixed.
TransPerfect Insights
What We Do
The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies. The TransPerfect family of companies enables organizations to speak the language of global business through: - Translation and Language Services - Website and Software Localization - Globalization Management Technology - Multicultural Marketing - Legal Support and E-Discovery - E-Learning Platform Internationalization - Multimedia and Studio Solutions - Interpretation and Call Center Support
