Account manager (Thessaloniki & Athens)

Posted 23 Days Ago
Be an Early Applicant
2 Locations
Remote or Hybrid
Senior level
Professional Services • Transportation • Industrial
The Role
Customer-facing account manager responsible for growing revenue from assigned vessel/customer portfolio. Plan account reviews, build pipelines, negotiate contracts, hand over closed deals to operations/finance, analyze competitors, and meet a turnover target above €2M annually.
Summary Generated by Built In

About Mr. Marine

Since 2002, Mr. Marine has been serving ships worldwide. With a global network of 150 technicians present in 350+ ports, we ensure vessels’ safety and compliance 24/7, delivering excellent customer service, and exceeding our customers’ expectations. 

  • Mr. Marine Elevator is the global leader in marine elevators servicing, performing jobs from Annual Safety Inspections to modernizations. 

  • Mr. Marine Ballast ensures the compliance of the vessels to the BWT Convention. 

  • Mr. Marine Instruments & Controls is at your disposal for fire and gas detection, test and calibration equipment, marine automation and instruments, among others.  

Mr. Marine 's mission is simple and clear: keeping vessels safe and compliant, anywhere in the world. It is all we do. In a fun and safe working environment, tackling everything with integrity and entrepreneurial spirit. We feel a strong sense of responsibility to our customers. This commitment shows in the way our customer base is growing worldwide.

We are your global beacon, serving your vessel anywhere in the world. 

Why Mr. Marine?

At Mr. Marine, you will join a global team of ambitious, internationally-minded, hands-on professionals. You will be part of a dynamic environment, consistently exposed to new challenges and opportunities to stimulate your professional development. We welcome new ideas and initiatives, investing in your education and growth. You will have the opportunity to build a unique career, fueled by our global scale, support, and inclusive culture. Join our smart, diligent, and fun team to excel in your career!

General

The Account Manager is a customer-facing, self-driven sales professional who can grow Mr. Marine’s business by offering our portfolio of products to the assigned customer base/vessel segment.

Reporting to the COO.

Job Description 

  • Research, develop and understand the assigned portfolio, including Key Customers, to identify and establish business contacts with existing and potential customers.

  • Plan and perform regularly business reviews with the assigned accounts. Report back to management the plan of actions for each account. 

  • Develop a sustained customer base portfolio, with a turnover above 2 millions per year.

  • Expand opportunities with potential customers in the assigned portfolio.

  • Manage/Grow assigned customer and budget base; pursue and secure business in line with corporate objectives within the assigned portfolio.

  • Preparation of sales calls pipeline management with a disciplined approach.

  • Strive for consultative sales to distinguish market presence by effectively identifying needs and suggesting solutions from our portfolio of products

  • Timely and correctly update contract rates, terms and conditions in line with the predefined procedures.

  • Effectively handover of all "closed-won" business opportunities to our operation team and finance teams.

  • Establish an internal network to facilitate the resolution of customer issues when the issues had been escalated to sales.

  • Respond to all sales leads/key correspondence within identified timelines.

  • Research and analyse competitive and industry trends (e.g. analyse sales statistics, prepare reports, study literature regarding new and existing services, and monitor sales, prices, and services of competitors); recommend appropriate measures.

Function requirements

  • Minimum a first-level university degree. Experiences in a technical environment will be considered a plus.

  • Minimum 5 years Account Management experience

  • Experience in the international shipping business is a plus

  • Excellent reading and writing business English, a second language is a plus

  • Good understanding and empathy for cultural differences.

  • Being a tech savvy is a plus 

Competencies

  • Commercial Skills:

Strong negotiator. Has the ability to understand customer needs and match them with our current product offering to close the business. Can leverage internal/external information (news, websites, financial and foreign trade data, etc.) to build top class value proposals.

  • Relationship Management:

Ability to build trustworthy relationships with key stakeholders within the customers’ organisation and leverage internal relationships to expand business opportunities.

  • Strategic thinking:

Can create and execute a well defined strategy for his/her customer portfolio.

  • Disciplined Sales Process:

Ability to plan and execute target sales calls, pipeline management through different channels.

  • Soft Skills:

    • Fast learner

    • Sense of urgency

    • Team player

    • Winning mentality

    • Positive

    • Adaptable

    • Solution thinker

Skills Required

  • First-level university degree
  • Minimum 5 years Account Management experience
  • Excellent business English (written and reading)
  • Strong negotiation skills / commercial selling ability
  • Relationship management and stakeholder engagement skills
  • Ability to create and execute account strategies and disciplined pipeline management
  • Experience in a technical environment
  • Experience in the international shipping business
  • Second language proficiency
  • Tech-savvy / comfortable with technology
  • Cultural sensitivity and empathy
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The Company
101 Employees
Year Founded: 2002

What We Do

Mr. Marine is a global maritime service company specializing in marine elevator services for ships and offshore platforms. Its technicians operate across 150 ports, providing annual safety inspections, maintenance, repairs, modernizations, and new-build support. The group also provides ballast-water-treatment and marine instrumentation solutions, with a mission to keep vessels safe and compliant worldwide. It supports customers with responsive technical service available 24/7.

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