Account Manager: Spar

Posted 9 Days Ago
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Johannesburg, Gauteng, ZAF
In-Office
Senior level
Manufacturing
The Role
Owns and develops customer relationships for the Spar account, driving commercial performance, profit, NSV, sales execution, forecasting, account planning, and joint business strategies. The role coordinates cross-functional teams, interprets Nielsen data, develops brand and category plans, manages customer negotiations, monitors KPIs and trends, and delivers growth across FMCG and alcoholic beverage channels.
Summary Generated by Built In

Job Description :

Job Title: Account Manager:  Spar


About us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world’s most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life’s moments — from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life’s moments mean a little more.

Functions:

Sales is where our brands meet the real world. 

This team builds the relationships that bring our products to life, partnering closely with customers across markets, channels and occasions to make sure our brands are part of moments that matter everywhere. 

It’s a dynamic, people-focused environment where curiosity, commercial thinking and strong relationships make the difference. You’ll have the opportunity to grow your network, develop your skills and see the direct impact of your work every day.


Purpose of the Role

The Account Manager will own, develop and drive customer relationships and the commercial agenda. This is first and foremost a customer-facing role, responsible for developing strong customer management capability and delivering breakthrough business performance across the assigned account base.


Experience / skills required: 
  • Develop world-class collaborative customer partnerships and strategies.
  • Manage profit and NSV targets, taking full ownership of the numbers.
  • Motivate sales teams behind clear, simple and powerful customer strategies.
  • Develop and orchestrate end-to-end relationships through a cross-functional network within Diageo and the customer base.
  • Drive the highest standards of execution across specified channels.
  • Use facts and data to drive excellence in planning, decision-making and performance measurement, taking corrective action where required.
  • Contribute to shopper and category insights to develop powerful and breakthrough category strategies.
  • Develop and coordinate tailored brand activity by channel and major customer.
  • Interpret Nielsen data and develop appropriate corrective action plans.
  • Develop accurate forecasting through demand planning resources.
  • Monitor, evaluate and provide recommendations on brand/customer volumes, trends and dynamics.
  • Create and develop world-class account plans.
  • Implement and develop appropriate KPIs.

Key Competencies
  • Strong knowledge and demonstrated delivery in challenging trading environments, including an understanding of channels, pricing, negotiations and strategy development.
  • Experience resolving complex and conflict-filled situations.
  • Strong negotiation and conflict-resolution capability when dealing with powerful customers.

Qualifications and Experience Required
  • Relevant degree.
  • 6–10 years' experience across commercial and other functions; cross-functional experience is an advantage.
  • Experience in cross-functional integration and coordination.
  • Joint Business Planning knowledge and experience at a strategic level.
  • Exposure to different channels and different levels of customer sophistication, including National Accounts, Key Accounts and Field Sales.
  • Proven track record of success within highly demanding FMCG sales organizations and the alcoholic beverages industry.


Recruitment Scam Warning

Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money. 

Worker Type :

Regular

Primary Location:

Waterfall

Additional Locations :

Job Posting Start Date :

2026-09-21

Skills Required

  • Relevant degree
  • 6-10 years of experience across commercial and other functions
  • Experience in cross-functional integration and coordination
  • Strategic-level Joint Business Planning knowledge and experience
  • Exposure to multiple channels and customer types, including National Accounts, Key Accounts, and Field Sales
  • Proven success in demanding FMCG sales organizations and the alcoholic beverages industry
  • Strong knowledge of channels, pricing, negotiations, and strategy development
  • Experience resolving complex and conflict-filled situations
  • Strong negotiation and conflict-resolution capabilities with major customers

Diageo Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diageo and has not been reviewed or approved by Diageo.

  • Fair & Transparent Compensation — Pay is considered competitive and often described as top-tier, particularly in manufacturing and salaried roles, with many indicating they feel fairly compensated. Compensation is frequently cited as a strong reason to join and stay despite pressures in some parts of the business.
  • Parental & Family Support — Parental leave is widely recognized as a flagship offering, equalized across parents and inclusive of adoption and surrogacy, with benefits and bonuses maintained during leave. This family-friendly approach is highlighted as industry-leading and a standout element of the package.
  • Retirement Support — Pension schemes are described as generous, with notable employer contributions enhancing long‑term financial security. In key markets such as the UK and U.S., offerings like pensions and 401(k) plans are presented as core components of total rewards.

Diageo Insights

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The Company
HQ: London
32,334 Employees

What We Do

Diageo's official LinkedIn account. We're a global leader in premium drinks, across spirits and beer, a business built on the principles and foundations laid by the giants of the industry. With over 200 brands sold in 180 countries, our portfolio has remarkable breadth. From centuries-old names to exciting new entrants, and global giants to local legends, we're building the very best brands out there, and with over 30,000 talented people based in over 135 countries, we're a truly global company. With such diversity, we're able to truly represent our broad consumer base and think differently about the future. To maintain our position as leaders in the alcoholic beverage market, we always invest in the future and are mindful of the impact we have. Because just like the legends of our past, we're here to raise the bar – for people as well as the planet

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