Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Lines Account Manager to join our team. This position will report to one of our agencies located in either Auburn NY, Harrison NY, Staten Island NY, or Williston Park NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.
Responsibilities:
- Manage all aspects of client’s personal insurance needs, from information gathering, preparing applications and renewal marketing to policy administration.
- Explain coverages and types of policies, suggest specific coverage enhancements, and resolve general customer inquiries.
- Develop and maintain strong professional relationships with clients, their representatives and insurance company personnel.
- Accurately and efficiently maintain electronic client account records and electronic file documentation while processing rewrites, endorsements, cancellations and renewals.
- Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement.
Qualifications:
- NY State Personal Lines license
- Minimum of 3 years personal insurance experience
- Exceptional aptitude for customer service with a minimum of five years of Personal Insurance industry experience required, including
- Experience with personal middle market carriers such as Travelers, Hanover, Utica, Plymouth Rock, and high net worth carriers such as Chubb, PURE, Berkley One & Cincinnati.
- Ability to thrive in a fast-paced environment.
- Upbeat attitude and strong written, verbal, and organizational skills.
- Excellent time management and problem-solving skills with strong attention to detail and ability to prioritize.
- Proficiency with Microsoft Office and AMS.
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
Compensation:
- $65,000-$75,000/yr.
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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Skills Required
- New York State Personal Lines license
- Minimum of 3 years of personal insurance experience
- Minimum of 5 years of personal insurance industry experience
- Experience with personal middle-market carriers, including Travelers, Hanover, Utica, and Plymouth Rock
- Experience with high-net-worth carriers, including Chubb, PURE, Berkley One, and Cincinnati
- Ability to thrive in a fast-paced environment
- Strong written, verbal, and organizational skills
- Excellent time management and problem-solving skills
- Strong attention to detail and ability to prioritize
- Proficiency with Microsoft Office and AMS
Hilb Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilb Group and has not been reviewed or approved by Hilb Group.
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Strong & Reliable Incentives — Base pay and commission compare favorably to nearby agencies or prior employers in certain markets and roles.
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Retirement Support — The 401(k) program is frequently praised, with the match described as good.
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Wellbeing & Lifestyle Benefits — Work-from-home flexibility consistently stands out as a top perk and is often highlighted as part of the overall package.
Hilb Group Insights
What We Do
Partners Together - Endless Possibilities Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity and growth drive our actions to benefit every client. Managing Risk Your risk profile doesn’t matter – Hilb paints a very wide portrait. We have more than 30 industry specialties, which gives our clients and brokers a unique advantage. We form enduring partnerships to get the best results every time, and work with the top insurers to provide a huge range of high-quality choices, matched exactly to your needs. About Hilb Group Founded in 2009, Hilb Group is a Top 25 middle market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, and retirement services to business and individuals throughout the nation.
