ABOUT LGC STANDARDS:
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.
Job Purpose
The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.
Key Responsibilities
- Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships
- Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads
- Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience
- For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews
- The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner
- Develop an in-depth understanding of key LGC products and their applications
- Meet and exceed assigned sales targets for LGC Standards.
- Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information
- The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours
Applicants must reside in any of the following states: CA, OR, NV
QualificationsExperience Requirements
- B.S. in chemistry, physics, biochemistry, biology, or equivalent
- At least 5 years’ experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred
- Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals
- Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus
- Outstanding commercial awareness and planning abilities
- Proven track record meeting and exceeding sales targets
- English fluency. Fluency or proficiency in other languages are a significant advantage
- Willing to travel up to 50% within territory: CA, OR, NV
Core Competencies
- Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management
- Product Knowledge: value propositions, solution development
- Market Knowledge: competitive landscape, positioning, and industry trends
- Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion
Pay range for this role is:
Minimum: USD $95,000 / Yearly
Maximum: USD $107,000 / Yearly
The actual base salary will depend on several factors such as: experience, skills, and location within sales geography.
What we offer (US based-employees):
- Competitive compensation with strong bonus program
- Comprehensive medical, dental, and vision benefits for employees and dependents
- FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
- Deductible Buffer Insurance and Critical Illness Insurance
- 401(k) retirement plan with matching employer contribution
- Company-paid short- and long- term disability, life insurance, and employee assistance program
- Flexible work options
- Pet Insurance for our furry friends
- Enhanced Parental leave of 8 additional weeks
- PTO that begins immediately
- Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!
Skills Required
- Bachelor's degree in chemistry, physics, biochemistry, biology, or equivalent
- At least 5 years' experience selling technical products used in research laboratories
- Prior key account management experience dealing with central procurement
- Ability to read and interpret RFQs, contracts, operating and maintenance instructions, and procedure manuals
- Experience with customer relationship management platforms (e.g., Salesforce, Desk)
- Expertise in Microsoft Office products
- Proven track record meeting and exceeding sales targets
- Outstanding commercial awareness and planning abilities
- English fluency (other languages advantageous)
- Residence in CA, OR, or NV and willingness to travel up to 50% within territory
LGC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LGC and has not been reviewed or approved by LGC.
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Healthcare Strength — Health, dental, and vision coverage with FSA/HSA options are consistently part of the package, and private medical is cited where applicable in the UK. Coverage is often characterized as solid alongside other core benefits.
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Retirement Support — Retirement offerings include a 401(k) with employer contribution in the U.S. and pension schemes in the UK, complemented by life and disability insurance. These elements are highlighted as part of a standard-to-competitive core package.
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Leave & Time Off Breadth — Paid time off, holidays, sick leave, and family leave are broadly available, with some sites offering a year‑end shutdown. Flexibility and local leave programs contribute to a generally well-rounded time‑off offering.
LGC Insights
What We Do
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality and range. LGC’s tools play a key role in customer workflows from discovery applications through to commercial manufacture and enable its customers to: bring new diagnostics and therapies to market; progress research and development; optimise food production; and continuously monitor and enhance the quality of food, the environment and consumer products. LGC’s 175+ years of scientific heritage, combined with a track record of innovation and value-enhancing acquisitions, has enabled the company to build its product portfolio and expertise, and develop deep relationships with customers, industry partners and the global scientific community. LGC’s core purpose of Science for a safer world and its core values of passion, curiosity, integrity, brilliance and respect, drive its culture. As of 30 June 2021, it employs 4,350 employees, of which over 1,175 employees hold PhD and/or master’s degrees. Its products and services are delivered by highly qualified and experienced teams, operating from a global network of accredited sites that showcase its scientific and manufacturing capabilities.
