About eToro
eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.
We're looking for a highly motivated Account Manager to join our Nordic Desk and deliver an outstanding client experience.
What will you be doing?
- Build and maintain relationships with Dutch-speaking clients
- Support clients through phone, email, Teams, WhatsApp, and other communication channels
- Identify clients' needs and provide tailored solutions
- Promote relevant products and services while delivering exceptional customer experience
- Handle client inquiries and complex cases efficiently
- Contribute to the team's growth and overall business objectives
- Native-level Dutch - Must
- High level of English - Must
- 3+ years of experience in a client service role.
- Highly motivated with a strong desire to succeed
- Customer- and sales-oriented, with excellent relationship-building skills
- Excellent communication skills across multiple channels, including phone, Microsoft Teams, email, and WhatsApp
- Strong ability to adapt communication style to different client profiles and situations
- Experience or knowledge of financial markets, investing, or cryptocurrencies - Advantage
- AI proficiency - comfortable using AI tools to improve productivity, automate routine tasks, and enhance client communication
- Well-organized, proactive, and able to prioritize in a fast-paced environment
- Team player with a positive attitude and strong learning mindset
This position is a full-time position working Mon-Fri in Israel (Hybrid)
Skills Required
- Native-level Dutch
- High level of English
- 3+ years of experience in a client service role
- Excellent communication across phone, Microsoft Teams, email, and WhatsApp
- Customer- and sales-oriented with strong relationship-building skills
- Experience or knowledge of financial markets, investing, or cryptocurrencies
- AI proficiency and comfortable using AI tools to improve productivity and client communication
- Well-organized, proactive, and able to prioritize in a fast-paced environment
- Team player with a positive attitude and strong learning mindset
- Full-time availability, Monday to Friday, based in Israel (Hybrid)
What We Do
eToro is a multi-asset platform which offers both investing in stocks and digital assets, as well as trading CFDs. Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 67% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money. In the US, eToro only offers cryptoassests, no CFDs, and plans to expand its offering in the near future. eToro USA LLC; Investments are subject to market risk, including the possible loss of principal. Archived, "Virtual currencies are highly volatile. Your capital is at risk.” eToro AUS Capital Limited ABN 66 612 791 803 AFSL 491139. OTC Derivatives are leveraged financial products and considered risky. For clients with accounts under the Australian regulation: Real stocks are offered via a managed investment scheme. Interests are issued under ARSN 637 489 466 operated by Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 and promoted by eToro AUS Capital Limited AFSL 491139. Your capital is at risk. Consider our Product Disclosure Statement (PDS).
