About the role
We have an exciting opportunity for a proactive and driven individual to join as an Account Manager for the UK Strategic Accounts team. This is a key position within the business, so we are looking for an ambitious, customer-focused individual with experience managing large-scale accounts to come and be part of this amazing team!
Working across the wider packaging teams and supporting a Strategic Account Manager, you will use your experience and intuition to build and establish relationships with some of our largest accounts in line with our growth strategy. This is a true strategic account management role, working in partnership with key clients as a trusted advisor - from reviewing existing products to delivering regular commercial insights, service reviews and supporting tender processes and proposals.
As a strong sales professional and a natural ‘people-person’, you will thrive on networking with existing clients and customer sites to unlock new growth areas across the organisation. Working closely with our Design and Innovation teams, you will identify tailored ways to support customer objectives, drive revenue and ultimately delight our customers. You will be home-based, but there is a strong focus on travelling across the country.
So, if you have experience within account management, have the tenacity and spirit to work in a fast-paced role, and are eager for a new challenge – then we might be looking for you!
About you
- Proven success, knowledge and experience managing large accounts in a strategic B2B environment; packaging experience is desirable but we welcome transferable sector experience
- Strong business acumen, analytical capability and negotiation skills with the ability to interpret insights, drive account plans and handle commercial complexity
- Ability to build and maintain strong working relationships with colleagues, clients and senior stakeholders across multiple functions
- Confident communicator with the ability to deliver dynamic, professional presentations and lead high-level commercial reviews
- Self-motivated professional with the ability to work independently and remotely, holding a full driving license with the flexibility to travel across the UK & Ireland
Benefits
- Competitive salary
- Discretionary bonus
- Car allowance
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme
Location: This is a remote role with regular travel across the UK & Ireland.
About us
We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East, and Africa (EMEA), who are experts in innovation, manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Fair recruitment at DS Smith
To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.
As a Safety‑first employer, we are committed to maintaining the highest standards across our operations. Our approach to safety means going beyond minimum legal requirements and focuses on continuously elevating how we work safely - every day, at every level. Shortlisted candidates will be asked to complete a brief safety questionnaire as part of the selection process. This helps us ensure that everyone who joins our team shares our focus and commitment to design, operate and maintain injury-free workplaces for our employees and everyone who enters our facilities.
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Skills Required
- Proven success, knowledge, and experience managing large accounts in a strategic B2B environment
- Strong business acumen, analytical capability, and negotiation skills
- Ability to interpret insights, drive account plans, and handle commercial complexity
- Ability to build and maintain relationships with colleagues, clients, and senior stakeholders across multiple functions
- Confident communication skills, including delivering professional presentations and leading high-level commercial reviews
- Ability to work independently and remotely
- Full driving license
- Flexibility to travel across the UK and Ireland
- Packaging experience
DS Smith Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DS Smith and has not been reviewed or approved by DS Smith.
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Fair & Transparent Compensation — Pay is considered okay to good across many roles, with some plants indicating competitive or above‑market hourly rates for operators and similar positions. This supports a broadly fair perception of base pay even as experiences vary by site.
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Healthcare Strength — U.S. offerings include day‑one medical/vision and dental, employer HSA contributions, and 100% company‑paid life and short/long‑term disability, alongside an EAP. Some role descriptions also highlight mental‑health and fertility options.
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Retirement Support — Packages commonly reference a 401(k) with company match and, in some locations, pension eligibility or company‑funded retirement contributions. This positions retirement benefits as a meaningful component of total rewards.
DS Smith Insights
What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
