Account Manager, Multi-site

Posted Yesterday
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Hardware • Software
The Role
Own strategic relationships with multi-site manufacturing groups, driving industrial automation and digital transformation solutions across domestic and overseas factories. Responsibilities include account planning, executive engagement, solution roadmaps, lighthouse implementations, cross-factory replication, ecosystem expansion, commercial negotiations, framework agreements, and recurring revenue growth. The role requires extensive collaboration with sales, consulting, architecture, delivery, and global account teams, plus frequent international and nationwide travel.
Summary Generated by Built In

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Multi-Site Key Account Manager, you will own end-to-end strategic operation of national & cross-border group manufacturing chain owners, deliver consultative full-stack L1-L4 industrial AI digital solutions based on customer business value and digital transformation roadmap, including E2E offer packaging of RA China, and drive multi-factory replication, ODI overseas factory expansion and supply chain ecosystem business growth.

You will be reporting to National Multi Site Program Manager, collaborate cross-functionally with Solution Architects, Industry Consultant team, Delivery & Service and Global Account teams, and travel more than 40%-50% across

Your Responsibilities:

  • You will build & maintain C-level CXO strategic relationships with target group headquarters (COO, CIO, Supply Chain VP), complete annual account operation plan (AOP) covering brownfield transformation, new plant construction, ODI overseas projects, software subscription and long-term service revenue, track sales funnel and full-year target delivery.
  • You will collaborate cross-functionally with regional sales, consulting, solution architect, delivery and global account teams to drive complex enterprise transformation initiatives.
  • You will execute Rockwell Consulting and Trojan Horse Breakthrough methodology, design unified multi-site standard architecture based on L1-L4 industrial AI framework, conduct customer digital maturity assessment, identify business pain points and define transformation roadmap, lead lighthouse factory benchmark implementation and promote standardized solution replication across all domestic & overseas production bases of group clients.
  • You will drive top-down ecosystem expansion from chain owners, unify automation standards of upstream OEM & EPC partners, coordinate cross-region sales resources to resolve inter-regional project collaboration and revenue allocation matters.
  • You will tap Chinese manufacturers' ODI overseas factory opportunities, replicate verified domestic lighthouse solutions to global sites, align with Global Account team to sign multi-year global framework agreements and secure recurring ARR revenue.
  • You will organize Rockwell Joint Innovation Centre workshops, C-level digital summits and benchmark plant tours, settle full-cycle commercial negotiation, bidding, contract signing and accounts receivable management of multi-million group framework projects, comply with all Rockwell compliance policies and accumulate replicable industry case studies for internal sharing.

The Essentials - You Will Have:

  • Bachelor's degree or above in Automation, Mechanical, Food/Pharmaceutical (Life Science)/New Energy Engineering or other manufacturing-related disciplines.
  • Minimum 8 years B2B industrial automation key account sales experience, with no less than 5 years proven track record managing multi-site group/MNC manufacturing clients.
  • Solid practical knowledge of Rockwell L1-L4 industrial AI architecture, including PLC, FactoryTalk software suite, MES, APC, energy & carbon management solutions.
  • Ability to travel more than 40%-50% of the time for customer visits, site surveys and industry events nationwide & abroad.
  • Fluent English for written proposal drafting and overseas customer communication.
  • Clean business background with full compliance with Rockwell Code of Conduct, no record of commercial irregularities.

The Preferred - You Might Also Have:

  • Successful full-cycle Multi Site group project delivery experience in F&B, Pharmaceutical (Life Science), New Energy Battery or Semiconductor supply chain (Apple/Nvidia upstream).
  • Hands-on experience deploying SDMA Assessment, CMMM Assessment, lighthouse factory benchmark and cross-factory replication playbook for top chain owners (McDonald's, Michelin, Nestlé etc.).
  • Previous Global Account / Group KA working experience at Siemens, ABB, Schneider, Honeywell or other top industrial automation OEMs.
  • Composite background including industry consulting, project management or pre-sales technical solution design, capable of independently defining digital transformation roadmap and ROI calculation.
  • Established industry resources of OEM, system integrator and EPC ecosystem partners.
  • Strong capability in executive communication, workshop facilitation and C-level business value presentation.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Skills Required

  • Bachelor's degree or higher in Automation, Mechanical, Food or Pharmaceutical/Life Science, New Energy Engineering, or another manufacturing-related discipline
  • At least 8 years of B2B industrial automation key account sales experience
  • At least 5 years managing multi-site group or multinational manufacturing clients
  • Practical knowledge of Rockwell L1-L4 industrial AI architecture, PLC, FactoryTalk, MES, APC, and energy and carbon management solutions
  • Ability to travel more than 40%-50% nationwide and internationally
  • Fluent English for written proposals and overseas customer communication
  • Clean business background and compliance with Rockwell's Code of Conduct
  • Full-cycle multi-site project delivery experience in F&B, pharmaceutical, new energy battery, or semiconductor supply chains
  • Experience with SDMA Assessment, CMMM Assessment, lighthouse factory benchmarking, and cross-factory replication
  • Global Account or group key account experience at a major industrial automation OEM
  • Background in industry consulting, project management, or pre-sales technical solution design
  • Established OEM, system integrator, and EPC ecosystem relationships
  • Strong executive communication, workshop facilitation, and C-level business value presentation skills

Rockwell Automation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Rockwell Automation and has not been reviewed or approved by Rockwell Automation.

  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, mental‑health support, disability and life insurance, and wellness resources. Multiple plan choices and supportive programs contribute to the package feeling well‑rounded.
  • Retirement Support Retirement benefits include a 401(k)/Retirement Savings Plan with employer matching that is positioned as a meaningful part of total compensation. These offerings reinforce longer‑term financial security as a core strength.
  • Parental & Family Support Paid parental leave was expanded and a paid caregiver leave was added, indicating clear support for family needs. These policies are complemented by flexibility signals and dedicated paid volunteer time.

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The Company
HQ: Milwaukee, WI
22,000 Employees
Year Founded: 1903

What We Do

At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.

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