At Coface we make trade happen everyday
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.
Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.
Shape the future of trade with us. Join our team!
Job DescriptionWe are seeking a dynamic and results-driven Account Manager - Mid Market (Maternity Cover) to join our team in London for 18 months.
In this role, you will be responsible for managing and growing relationships with our mid-market clients, driving revenue growth, and ensuring exceptional customer satisfaction.
- Develop and maintain strong relationships with assigned mid-market accounts, serving as the primary point of contact
- Analyse client needs and provide expert advice on our products and services
- Create and implement strategic account plans to drive revenue growth and expand existing customer relationships
- Conduct regular client meetings and negotiations at senior management level
- Monitor key performance indicators and prepare detailed reports on account progress
- Collaborate with internal teams to ensure timely delivery of solutions and resolve any client issues
- Identify and pursue cross-selling and upselling opportunities within your portfolio
- Participate in the development and execution of marketing strategies for the mid-market segment
- Stay informed about industry trends and competitor activities to maintain a competitive edge
- Experience working in a regulated environment and understanding of FCA requirements and compliance
- Bachelor's degree in Business, Finance, or a related field
- Proven experience in mid-market account management, preferably within a broker environment
- Strong understanding of the UK mid-market landscape and business challenges
- Excellent relationship-building and negotiation skills
- Demonstrated ability to meet and exceed sales targets
- Proficiency in CRM systems and data analysis tools
- Outstanding communication and presentation skills, both written and verbal
- Strategic thinking and planning abilities with a focus on long-term account growth
- Self-motivated with a high degree of personal responsibility and a hands-on mentality
- Ability to work collaboratively in a fast-paced, dynamic environment
- Strong analytical skills with the ability to interpret complex data and generate actionable insights
- Excellent organisational and time management skills
Why Join Coface?
At Coface, we offer a dynamic, international working environment where your expertise will directly contribute to the success and expansion of our UK business. You will work alongside high-calibre professionals in a fast-paced, strategic role with strong exposure to senior leadership and cross-border collaboration.
If you are a commercially minded professional looking for an exciting opportunity to make an impact, we invite you to apply.
Coface UK & Ireland Certified as a Great Place to Work® | Coface
Skills Required
- Bachelor's degree in Business, Finance, or related field
- Proven experience in mid-market account management
- Experience within a broker environment
- Strong understanding of the UK mid-market landscape and business challenges
- Experience working in a regulated environment and understanding of FCA requirements and compliance
- Demonstrated ability to meet and exceed sales targets
- Excellent relationship-building and negotiation skills
- Proficiency in CRM systems and data analysis tools
- Outstanding written and verbal communication and presentation skills
- Strategic thinking and planning abilities focused on long-term account growth
- Self-motivated with a high degree of personal responsibility and a hands-on mentality
- Ability to work collaboratively in a fast-paced, dynamic environment
- Strong analytical skills with the ability to interpret complex data and generate actionable insights
- Excellent organisational and time management skills
What We Do
With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.
