Account Manager (Mid Market) (Hybrid) (Position located in London, England)

Posted 2 Days Ago
Be an Early Applicant
London, Greater London, England
Junior
Security • Software • Cybersecurity
The Role
The Account Manager is responsible for promoting and selling KnowBe4's products and services to Mid-Market customers, helping them exceed sales quotas through upselling and relationship management. This role involves managing a sales pipeline, negotiating deals, and collaborating with internal teams to enhance customer commitment.
Summary Generated by Built In

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in London, England (UK), visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

Responsibilities:

  • Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets. 
  • Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.
  • Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
  • Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.
  • Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.
  • Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.
  • Maintain accurate and thorough records of daily sales statistics via Salesforce.
  • Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately  increase their commitment and use of the KnowBe4 Product Suite.   
  • Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

  • 1-3 years experience selling experience to Mid-Market-sized businesses
  • Bachelor Degree or higher education equivalent, desirable
  • Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable
  • Experience with Salesforce, a plus
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Excellent verbal and written communications
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Top Skills

Salesforce
The Company
Clearwater, FL
1,100 Employees
On-site Workplace
Year Founded: 2010

What We Do

KnowBe4 is a platform for security awareness training and simulated phishing attacks.

Similar Jobs

Sonar Logo Sonar

Major Account Manager - France & BENELUX - French Speaker

Cloud • Information Technology • Security • Software
Easy Apply
Hybrid
London, Greater London, England, GBR
597 Employees

Cash App Logo Cash App

Technical Account Manager

Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Remote
Hybrid
London, Greater London, England, GBR
3500 Employees

Xero Logo Xero

Account Manager - Partner Success

Cloud • Fintech • Information Technology • Machine Learning • Software
Hybrid
Milton Keynes, Buckinghamshire, England, GBR
4700 Employees

Sonar Logo Sonar

Major Account Manager - UKI & Nordics

Cloud • Information Technology • Security • Software
Easy Apply
Hybrid
London, Greater London, England, GBR
597 Employees

Similar Companies Hiring

Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
RunPod Thumbnail
Software • Infrastructure as a Service (IaaS) • Cloud • Artificial Intelligence
Charlotte, North Carolina
53 Employees
Hedra Thumbnail
Software • News + Entertainment • Marketing Tech • Generative AI • Enterprise Web • Digital Media • Consumer Web
San Francisco, CA
14 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account