About Kuoni Tumlare:
At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.
Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.
We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.
About the Business:
Our Destination Management services form the core of our business. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.
About the Role:
MICE specialists are professionals who assist clients in planning, contracting, organizing, and executing various events. They act as the primary point of contact, providing personalized end-to-end solutions and ensuring the smooth operation of events and great quality of relationships with clients.
As a MICE Sales professional, you will be responsible for generating leads, managing client relationships, and ensuring successful execution of MICE events. This role requires a deep understanding of the event management industry and a strong ability to translate client requirements into exceptional event solutions.
Responsibilities:
Identify and prospect potential clients within the MICE industry.
Develop and maintain strong client relationships to ensure repeat business.
Conduct detailed needs assessments and provide tailored MICE solutions.
Coordinate with internal teams to ensure successful event delivery.
Negotiate contracts and close sales to meet or exceed targets.
Stay current with industry trends and competitor activities.
Prepare and present proposals and presentations to clients.
Provide excellent customer service and resolve any client issues.
Track sales activities and maintain accurate records in the CRM system.
Attend industry events and trade shows to network and generate leads.
Receive and convert incoming enquiries to achieve targets and maximize revenue.
Responds to group RFPs through making proposals and sales presentation to prospective clients as well as explain, negotiate and close hotel sales.
Accurate data entry of group and meeting enquiries.
Requirements:
Bachelor’s degree in business, Marketing, or related field.
Proven track record in sales, preferably within the MICE industry.
Strong networking and relationship-building skills.
Excellent communication and negotiation abilities.
Ability to understand client needs and deliver customized solutions.
Highly organized with strong project management skills.
Proficiency in Microsoft Office Suite.
Ability to work flexible hours, including evenings and weekends as needed.
Positive attitude and good communication skills
Strong sales background in MICE. Self-motivated salesperson.
Strong analytical skills to understand and respond to key business indicators and competitive trends
Excellent selling capabilities
Excellent organizational and planning skills and able to multi task
Accountable and resilient
Ability to work under pressure
At least 3 years’ experience in the same capacity
Client Relationship Management
Sales Strategy
Event Planning
Contract Negotiation
Project Management
Networking
Microsoft Office Suite
Market Analysis
Proposal Writing
What We Offer:
Opportunity to work in an international environment
Diverse & Inclusive culture
Learning and training opportunities for growth
Dedicated Employee Engagement Activities
Flexible & Remote Working
Skills Required
- Bachelor's degree in Business, Marketing, or related field
- Proven track record in sales
- Experience within the MICE industry
- At least 3 years' experience in the same capacity
- Strong networking and relationship-building skills
- Excellent communication and negotiation abilities
- Ability to understand client needs and deliver customized solutions
- Highly organized with strong project management skills
- Proficiency in Microsoft Office Suite
- Experience using CRM and maintaining accurate records
- Ability to work flexible hours, including evenings and weekends
- Strong analytical skills to understand business indicators and trends
- Proposal writing and presentation skills
- Event planning and contract negotiation experience
- Self-motivated with excellent selling capabilities
- Accountable, resilient, and able to work under pressure
What We Do
Kuoni Tumlare is a world-leading global destination management company (DMC) with over 100 years of experience. It specializes in delivering seamless MICE (Meetings, Incentives, Conferences, and Exhibitions) events, travel solutions, and unforgettable experiences. With a global footprint across 30+ countries, the company focuses on connecting cultures and creating value for partners and society through expert local destination knowledge and innovative travel services.
