As an Account Manager (Maritime) within our EMEA Mid-market Sales team, you will play a central role in driving revenue expansion across existing client accounts in the Middle East & Africa. You will act as a trusted commercial partner, ensuring our maritime and commodity clients maximize the value of Kpler’s platform while identifying high-impact upsell and cross-sell opportunities. Positioned in Dubai, this role bridges customer success, strategic forecasting, and market intelligence gathering to elevate Kpler’s brand presence across a key regional hub.
Key Responsibilities
Drive Revenue Growth: Manage and grow a dedicated account portfolio across Middle East & Africa to consistently meet or exceed annual retention and expansion targets.
Identify Opportunity Pipelines: Proactively uncover, qualify, and close upsell and cross-sell opportunities within existing accounts by deeply understanding client workflows.
Commercial Strategy & Planning: Serve as a strategic partner supporting demand forecasting, budgeting, multi-year account planning, and commercial reporting.
Gather Market & Competitor Intelligence: Capture actionable product feedback and competitor intelligence directly from client interactions to inform regional strategy and product roadmaps.
Negotiate & Secure Agreements: Lead contract renewal negotiations to secure long-term, profitable agreements that align with corporate policies and commercial goals.
CRM & Forecast Discipline: Maintain accurate account records, engagement logs, and sales forecasting within the CRM system to support transparent cross-functional visibility.
Cross-Functional Collaboration: Partner closely with Customer Success, Marketing, Sales Operations, and Product units to deliver exceptional value and advocacy across client accounts.
Experience & Background
Commercial Track Record: At least 3 years of demonstrated experience in account management, sales, or commercial growth roles.
SaaS/Data Vendor Background: Proven background working within technology, SaaS, or data intelligence vendors.
Relationship & Negotiation Mastery: Proven ability to build trusted client relationships, navigate commercial renewals, and close upsell deals.
Language Proficiency: Fluency in professional business English with exceptional verbal and written communication skills.
Nice-to-havesDomain Expertise: Prior knowledge or experience in the maritime, shipping, or commodities markets.
Modern Sales Stack: Familiarity with modern commercial tools such as Salesforce, ZoomInfo, Outreach, and LinkedIn Sales Navigator.
Additional Languages: Conversational or professional fluency in Arabic or French.
Skills Required
- At least 3 years of experience in account management, sales, or commercial growth roles
- Experience working within technology, SaaS, or data intelligence vendors
- Ability to build trusted client relationships, manage commercial renewals, negotiate, and close upsell opportunities
- Fluent professional business English with exceptional verbal and written communication skills
- Knowledge or experience in maritime, shipping, or commodities markets
- Familiarity with Salesforce, ZoomInfo, Outreach, and LinkedIn Sales Navigator
- Conversational or professional fluency in Arabic or French
What We Do
Kpler is the leading data & analytics firm providing real-time transparency in commodity markets. Relying on a methodology that combines artificial and human intelligence, the Kpler platform provides real-time data and analytics (global flows, storage, freight) on more than 40 commodities including crude oil, refined products, LNG, LPG, and dry bulk.
