JD Logistics is a global leader in supply chain and logistics solutions, dedicated to innovation, efficiency, and operational excellence. As we expand our footprint in the Middle East, we are seeking an experienced Account Manager in Dubai to drive business growth and manage key client relationships.
Role BriefAs an Account Manager, you will serve as the primary liaison between JD Logistics and key clients in the Middle East region. You will be responsible for identifying business opportunities, negotiating pricing and contracts, and maintaining strong client relationships to drive long-term success.
Key ResponsibilitiesClient Relationship Management
- Act as the primary point of contact for key decision-makers in client organizations.
- Develop and maintain strong, long-term client relationships, ensuring customer satisfaction and retention.
- Understand client needs and provide customized logistics and supply chain solutions.
Business Development & Revenue Growth
- Identify and develop new business opportunities in the logistics and supply chain sector.
- Drive sales strategies to achieve revenue targets and market expansion.
- Work closely with internal teams to provide clients with tailored service solutions.
Negotiation & Contract Management
- Lead pricing discussions, contract negotiations, and service agreements with clients.
- Ensure all agreements align with company goals and deliver profitable growth.
- Collaborate with legal and finance teams to manage contract execution and compliance.
Market Analysis & Strategic Planning
- Monitor market trends, competitor activities, and customer needs in the Middle East logistics industry.
- Provide insights and recommendations to enhance JD Logistics’ market positioning.
- Support product development and operational improvements based on client feedback and market demands.
- Education: Bachelor's degree in Business Administration, Supply Chain, Logistics, or a related field.
- Experience:
- Minimum 3+ years of experience in account management, sales, or business development.
- Background in logistics, e-commerce, supply chain, or transportation is preferred.
- Skills & Knowledge:
- Strong negotiation, sales, and relationship management skills.
- Ability to develop and execute business growth strategies.
- Proficiency in CRM tools and sales management systems.
- Language:
- Fluency in English is required.
- Chinese proficiency is a plus.
This is an exciting opportunity to join a global logistics leader and drive business growth in the Middle East region. If you are a results-driven professional with a passion for client relationship management and logistics, we invite you to apply!
Top Skills
What We Do
JD.com, Inc. (Nasdaq: JD) is China's largest retailer, online or offline, and the world's third largest Internet company by revenue.
With more than 300 million customers, JD.com is expanding quickly in China because consumers increasingly demand the authentic, high-quality products JD is known for. We work closely with both domestic brands and top international brands to bring fresh food, apparel, home appliances, baby products and more to Chinese consumers.
To power this massive business we operate our own nationwide logistics network, from warehouses to the last mile. We can deliver up to 90% of orders same- or next-day, making our service the fastest and most reliable delivery service of any large-scale e-commerce company in the world.
By investing in the most cutting edge technologies, JD.com is shaping the future of retail in China and beyond. Our scientists are working on innovative solutions for all parts of our business using big data, artificial intelligence, robotics, computer vision, virtual and augmented reality, unmanned vehicle systems, and more.
Headquartered in Beijing, JD.com is a Fortune Global 500 company with offices around the world, including in New York, Tokyo and a research and development center in Silicon Valley.
