Account Manager - Grand Rapids, MI

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Title: Account Manager - Consumer

Location: Grand Rapids, MI

The Opportunity

The Account Manager plays a critical role in driving revenue for the Consumer Care business unit. The Account Manager is responsible for promoting Galderma’s consumer skincare portfolio products (including Cetaphil), services to Health Care Providers (HCPs) and other offer key office staff members in order to create increased product demand within assigned territory. 

Key Responsibilities

• Plan, organize and execute field-based product promotion activities in accordance with all applicable company and regulatory standards to increase patient demand of consumer skincare portfolio through targeted strategies at the HCP office level

• Participate in face-to-face sales calls with HCPs (healthcare professionals), distribution of product samples, and attendance at company/company sponsored meetings; some meetings may occur during evening or weekend hours; travel may be necessary

• Meet or exceed goals and objectives for designated product portfolio and other KPIs (key performance indicators) such as HCP satisfaction surveys, coupon redemption, POS, etc. within assigned territory
  Utilize sales tools, resources, and supporting analysis to identify trends and to effectively identify and execute action plans

• Record sales call notes, tracking samples, and other territory management activities through company data reporting system; other administrative duties may be assigned

• Manage appropriate utilization of resources such as budget, samples, and peer to peer programs to engage and create impact with healthcare professionals. 

• Work within given geography to develop relationships with providers and their staff 

• Attend medical meetings/conferences as needed based on organization and regional needs

• Other duties may be assigned
   

Qualifications

• Bachelor's degree from four-year College or university is required

• Two (2) years of outside business to business sales experience preferred

• Demonstrate strong track record of consistent documented success (such as sales performance)

• Possess valid driver’s license with clean driving record

• Ability to travel overnight as needed is required

• Strong business acumen including excellent communication (verbal/written), interpersonal, and persuasive skills.

• Ability to build strong relationships, service the total office, and add value with every interaction

• Proficient with MS Office in a Windows environment, virtual interaction technology, and familiar with CRM software

Compensation

The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $90,000 - $120,000.

In addition to base salary, we provide an opportunity to participate in a competitive commission plan. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more.

Benefits

Galderma offers a competitive and comprehensive benefits program, including medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and applicable plan terms.

Work Authorization

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the United States.

What We Offer
At Galderma, you’ll be part of a purpose-driven organization committed to advancing dermatology and improving patient outcomes worldwide. We offer competitive compensation, annual incentive opportunities, and comprehensive benefits, along with meaningful opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter. 
• The next step is a virtual conversation with the hiring manager  
• The final step is a panel conversation with the extended team 

Don't meet every single requirement? At Galderma, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role, but your experience doesn't align perfectly with the qualifications listed, we encourage you to apply anyway!

If you are considering employment at Galderma, review our job postings at www.galderma.com/us/careers. Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process.