Account Manager (Global Accounts)

As an Account Manager, you will work with a single or set of Account Directors aligned with the overall sales goals, to manage all aspects of the client relationship. The Account Manager must understand and communicate entire breadth of the company product line. The role supports the growth of their assigned accounts and participates in daily account interactions, contributes to client satisfaction, account management and account-level sales tactics and strategy.

Sales & Revenue Growth

• Convert business and improve win rates

• Drive revenue growth and by expanding existing customer accounts through up-selling and cross-selling

• Develop and execute account growth strategies that align with customer goals and business needs

• Identify new revenue opportunities through consultative and curiosity mindset

Client Engagement & Relationship Management

• Develop and nurture strategic relationships with key stakeholders within existing accounts

• Act as a trusted advisor by providing insights that drive customer success and business growth

• Proactively identify client challenges and recommend tailored solutions that challenge conventional thinking 

• Manage client relationship throughout the sales process, including follow-up post transaction

• Lead client-facing meetings with a consultative and insight-led approach

• Manages communication of price and scope changes with clients

• Proactively address roadblocks and align internal resources 

• Coordinate with PM team on project changes and escalations

Proposal & Quote Management

• Consult on all high-value request for proposals (>$10K)

• Collaborate with account coordinators and internal teams to customize proposals that address client pain points and opportunities

• Develop compelling, insight-driven proposals that reinforce the value of our solutions

• Proactive management of bid follow-up

Experience

• 1+ years of B2B sales/account management experience

• Proven ability to drive revenue growth through account expansion strategies

• Strong business acumen and ability to translate client needs into actionable solutions

• Excellent communication, negotiation, and presentation skills

• Ability to work cross-functionally with internal teams to drive customer success

Knowledge & Skill

• Excellent verbal and written communication skills in English and Bulgarian

• Good knowledge of Microsoft Office Word, Excel, and PowerPoint

• Strong customer focus (previous experience in customer service)

We offer (bonus, benefits):

The base salary range for this position in Sofia, Bulgaria is EUR 18,400-EUR 23,000/yr; however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Additional benefits may be provided as part of the compensation package. A competitive sales incentive program will be provided as part of the compensation package. This commission plan is designed to reward individuals for meeting and exceeding sales targets and plan details will be provided to candidates during the interview.

Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data. 

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