Account Manager - Ft. Wayne, IN

Job Summary:

We are seeking a highly motivated and experienced Account Managers with 3PL sales experience to join our team. This role requires a candidate with at least 2 years of experience in freight brokerage and a proven track record of managing and growing a book of business. The ideal candidate will bring over an established book of business and be responsible for leveraging their network, building on existing relationships, and managing the end-to-end logistics process for their clients.

Key Responsibilities:

• Client Acquisition & Portfolio Growth:

  • Bring over and expand an established book of business by networking, researching, and prospecting for new opportunities within your existing book of business.
  • Strengthen relationships with current clients by understanding their business, transportation needs, and product requirements.

• Operational Coordination & Client Support:

  • Serve as the primary point of contact for clients, carriers, shippers, and receivers to ensure seamless freight operations and timely deliveries.
  • Monitor load progress and proactively resolve any in-transit issues (e.g., weather delays, traffic, etc.) to ensure on-time delivery while managing costs.
  • Ensure that client expectations are met and exceeded, providing ongoing support to build long-term relationships.

• Business Development & Strategy:

  • Continuously assess the evolving needs of your clients and look for opportunities to add value, whether through improved logistics processes, cost savings, or new services.
  • Use your existing network and industry expertise to identify new business opportunities, both within your current client base and through new prospects.

• Other Duties:

  • Perform additional responsibilities as required to ensure the success of your portfolio and department.

What we Offer:

• 35% uncapped commission paid monthly
• In-house IT services including EDI integrations,
• 24/7 Support with our NC based Night and Weekend Dispatch Department
• Administrative Departments including:
  • Carrier setup and services
  • Document Processing
  • In-Transit Critical Response Team
  • Marketing Department
  • Claims Department

Education and Experience:

• High school diploma or GED required; Bachelor’s degree preferred.
• At least 2 years of experience in freight brokerage with ability to bring your current book of business
• Proven track record of managing and growing a book of business, with an established client base in logistics or freight brokerage.

Required Competencies:

• Customer Service Excellence: Strong client-focused approach with excellent communication and interpersonal skills.
• Communication: Exceptional written and verbal communication skills for working with both clients and internal teams.
• Self-Motivation: Entrepreneurial spirit with the ability to work independently and manage your book of business effectively.
• Multi-tasking & Time Management: Capable of juggling multiple client needs and tasks in a fast-paced environment.
• Problem-Solving & Critical Thinking: Ability to quickly analyze complex situations, make decisions, and implement solutions that ensure client satisfaction and business success.
• Availability: Willing and able to be on call as required to address urgent client needs or issues.

If you're an experienced logistics professional with a strong book of business and are looking to bring your expertise to a growing company, we encourage you to apply. Join our team and help drive the success of both your clients and our organization!

MegaCorp Logistics, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

(910) 332-0820 ext. 1030