The Account Manager – DACH role at Mintel is an exciting opportunity based in Düsseldorf, focused on maintaining and expanding client relationships across key accounts in the DACH region. This role combines a customer-focused approach with the strategic use of Mintel's data-driven insights and AI innovations to support client success in sectors like FMCG, beauty, and professional services (with a focus on advertising and media agencies).
Key Responsibilities
- Client Retention & Growth: Nurturing existing relationships, identifying growth opportunities, and achieving renewal targets.
- Networking & Relationship Building: Developing contacts within assigned accounts to identify new revenue streams and champions.
- Insight-Driven Engagement: Using Mintel’s data to provide valuable insights that support clients' decision-making processes.
- Business Solutions & ROI Demonstration: Ensuring clients maximize the benefits of Mintel’s offerings, contributing to retention by proving value.
- Contract Negotiation: Leading renewal negotiations and pricing strategy for key accounts in alignment with growth objectives.
- Industry Expertise: Staying informed on trends in FMCG, advertising, and market research, enabling proactive client service in partnership with the Client Success team.
Ideal Candidate Profile
- Client-Centric: A deep understanding of clients' strategic goals and organizational structure, with high-level engagement across accounts.
- Commercial Savvy: Proven ability to drive ROI and identify growth opportunities, meeting sales targets through effective use of Mintel data.
- Self-Motivated Problem Solver: Proactive in addressing challenges, with a commitment to continuous improvement and accountability for success.
- Collaborative Spirit: Comfortable giving and receiving feedback, fostering a positive team environment.
- Willingness to Travel: Flexibility to attend on-site meetings, conferences, and work from the Düsseldorf office, as well as occasionally visiting London HQ.
- Fluency in German and English
Benefits
- Compensation: Competitive base salary with uncapped commission.
- Flexible Working: Hybrid work option (up to 2 days from home).
- Additional Perks: 30 days annual leave, personal coaching, mobility allowance, career growth potential, and a gym in the office.
- Team Culture: A collaborative and innovative atmosphere in a modern Düsseldorf office, reflecting the blend of an established company with a start-up environment.
This role is ideal for someone with a passion for client success, a knack for building strategic partnerships, and an interest in leveraging cutting-edge insights for impactful business solutions.
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What We Do
Market Intelligence is what sets us apart and what defines us as a brand – literally in fact: when the company was founded in 1972 it took its name from an amalgamation of the two words. We have been defining and refining the Market Intelligence Mix ever since, to offer our clients a unique perspective on the consumer landscape ahead and a clear roadmap with which to navigate it.
So what goes into the market intelligence mix?
MARKET RESEARCH is not the only thing we do, but it is right at the core of our business. The vast range of primary research we carry out and commission is the bedrock of our market intelligence, creating data series we can assess incrementally over the long term to track trends and forecast the future.
MARKET ANALYSIS is the second key element of the market intelligence mix. Our specialist team of market analysts scours the globe for trade, industry and government data, which our statisticians then integrate into meaningful sizing models and future value forecasts for thousands of sectors worldwide.
PRODUCT INTELLIGENCE adds micro-level relevance to the macro context of our market analysis, bringing our clients real-world examples of the launches and goods that are driving the numbers.
COMPETITIVE INTELLIGENCE is the fourth pillar of our work, keeping our clients abreast of their rivals’ strategies, communications and results, to give them the understanding they need to choose the right response to gain or maintain that crucial competitive edge.
The magic happens when we pull them all together. Trend analysts, category specialists, systems developers, dedicated account teams and client servicing staff work together to provide our clients with understanding as well as knowledge.
That’s our Market Intelligence. That’s how we help businesses grow. It’s why we’re the leaders in it.
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