The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
Location: NYC Preferred, Boston/Chicago, Remote
About the RoleThis role sits on our Financial Services Account Management team where clients include Fortune 1000 firms and leading asset managers, hedge funds, and investment banks. Account Managers at AlphaSense own long-term outcomes for a named book of high-value Financial Services customers. They are the primary commercial and relationship owner, responsible for renewals, customer health, adoption, and expansion. They ensure AlphaSense is embedded in daily workflows and delivers measurable business impact.
Operating as a trusted advisor, Account Managers engage stakeholders from daily users to senior executives and partner closely with Account Executives on expansion opportunities, while retaining full accountability for retention and renewals.
This is a high-growth, high-velocity role in a fast-paced, pressurized environment. Success requires strong business judgment, comfort with ambiguity, clear ownership of outcomes, and the ability to prioritize and move quickly while staying accountable.
Who You Are
- Comfortable under pressure: You perform well in a high-growth environment where priorities shift and expectations are high. You take ownership and stay composed when things move fast.
- Commercially minded: You think in terms of outcomes and risk. You understand renewal ownership, expansion motions, and what it takes to protect recurring revenue.
- Financial Services literate: You have a solid understanding of how financial firms operate and can lead credible conversations with sophisticated stakeholders.
- Fluent in SaaS: You understand modern account management, including usage-based value, renewals, forecasting, and metrics-driven execution.
- Structured and proactive: You anticipate risk, manage competing demands, and operate with clarity and urgency.
- Strong communicator: You can distill complex topics quickly and move conversations toward decisions in time-sensitive situations.
What You’ll Do
- Customer Ownership & Retention
- Own renewals end-to-end, including strategy, forecasting, timing, and execution
- Identify risk early and drive mitigation plans decisively with internal partners
- Maintain accurate forecasts, disciplined account plans, and clear next steps
- Growth & Expansion
- Identify and drive expansion opportunities by building conviction around value and outcomes
- Partner with Account Executives to execute upsell motions within existing clients
- Increase adoption by aligning AlphaSense to real client workflows and priorities
- Value Delivery & Executive Engagement
- Ensure AlphaSense delivers sustained value throughout the customer lifecycle
- Lead focused, outcome-driven executive conversations and business reviews
- Build multi-threaded relationships across users, decision-makers, and sponsors
- Internal Collaboration & Execution
- Move quickly and stay aligned across Sales, Customer Success, Product, RevOps, and Support
- Maintain a high bar for CRM hygiene, forecasting accuracy, and follow-through
- Prioritize relentlessly across a demanding book of business.
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
We offer a competitive benefits program, a generous commission plan with uncapped earning potential as well as equity.
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications, equipment, or training.
- All official communications will come from an @alpha-sense.com email address.
- If you’re unsure about a job posting or recruiter, verify it on our Careers page.
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
Skills Required
- Comfortable under pressure in high-growth environments
- Understanding of financial services operations
- Experience in modern account management and SaaS
- Ability to execute upsell motions and manage renewals
- Strong communication skills to engage executives and stakeholders
AlphaSense Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AlphaSense and has not been reviewed or approved by AlphaSense.
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Parental & Family Support — Parental leave is commonly described as generous for primary caregivers, with bonding time available to all parents. Flexibility around leave and return-to-work is also highlighted.
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Leave & Time Off Breadth — Unlimited PTO alongside paid holidays and volunteer time is emphasized. Feedback suggests the policy works well when team norms support taking time.
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Inclusive Benefits Coverage — Healthcare materials highlight mental-health resources and family-building support, including fertility coverage. Coverage also extends to gender-affirming care and abortion-related support.
AlphaSense Insights
What We Do
AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. Headquartered in New York City, AlphaSense employs over 2,000 people across offices in the U.S., U.K., Finland, India, Canada, and Ireland. For more information, please visit www.alpha-sense.com.
Why Work With Us
AlphaSense is shaping how companies make decisions. We're product-driven and customer obsessed in our mission to take decision makers from complexity to clarity. Our culture balances ambition with humility, autonomy with teamwork. With mentorship and real ownership, you’ll have everything you need to keep evolving, personally and professionally.
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