Account Manager, E-Commerce

Posted 3 Days Ago
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Irvine, CA, USA
In-Office
90K-130K Annually
Mid level
Hardware • Manufacturing
The Role
Manage TP-Link’s Amazon Retail account, serving as the primary contact for Amazon stakeholders and internal teams. Responsibilities include resolving account issues, negotiating business terms, analyzing sales and profitability metrics, developing growth strategies, supporting forecasting and inventory planning, and improving visibility and account performance. The role requires strong Amazon Vendor Central expertise, advanced Excel skills, analytical ability, and effective stakeholder relationship management.
Summary Generated by Built In

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. 

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology.  

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. 

Overview

The Account Manager will serve as the primary point of contact for Amazon Retail, overseeing day-to-day account operations, managing key business relationships, and driving profitable growth across multiple business units. This role is responsible for resolving operational issues, analyzing business performance, collaborating with internal and external stakeholders, and developing strategies that improve visibility, sales, and overall account health within Amazon.

Key Responsibilities
  • Manage daily communication and operations with Amazon Retail and cross-functional Amazon teams.
  • Resolve operational issues, including ASIN suppressions, promotional funding discrepancies, and other account-related challenges.
  • Build strong relationships with Amazon category managers and key stakeholders to support brand visibility and growth initiatives.
  • Negotiate business terms and participate in joint business planning activities.
  • Analyze sales, traffic, conversion, profitability, and performance metrics to identify trends, risks, and growth opportunities.
  • Partner with category, marketing, and eCommerce teams to develop and execute growth strategies.
  • Support forecasting, inventory planning, and demand management in collaboration with internal teams and Amazon.

What Success Looks Like in This Role
  • Establishes trusted relationships with Amazon stakeholders and internal business partners.
  • Proactively identifies and resolves operational issues with minimal disruption to the business.
  • Uses data-driven insights to improve sales performance, profitability, and account health.
  • Drives successful execution of growth initiatives and business plans across product categories.
  • Maintains accurate forecasting and inventory planning to support business objectives.
  • Quickly assumes ownership of the Amazon Retail account and becomes a reliable resource for both Amazon and internal teams.

RequirementsQualifications
  • Bachelors Degree, required.
  • 3+ years of Amazon account management experience, with hands-on expertise in Amazon Vendor Central.
  • Strong analytical skills with experience in profit analysis, margin management, ROI optimization, and forecasting.
  • Advanced Excel proficiency and comfort working with large datasets.
  • Excellent communication, relationship-building, and stakeholder management skills.
  • Demonstrated ability to translate data and business insights into actionable strategies that drive growth.

Benefits

Salary range: $90K - $130K annually

  • Fully paid medical, dental, and vision insurance (partial premium coverage for dependents)  
  • Contributions to 401k funds 
  • Bi-annual reviews, and annual pay increases 
  • Health and wellness benefits, including free gym membership 
  • Quarterly team-building events 

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc. 

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time. 

Skills Required

  • Bachelor’s degree
  • 3+ years of Amazon account management experience
  • Hands-on expertise with Amazon Vendor Central
  • Strong analytical skills, including profit analysis, margin management, ROI optimization, and forecasting
  • Advanced Microsoft Excel proficiency and experience working with large datasets
  • Excellent communication, relationship-building, and stakeholder management skills
  • Ability to translate data and business insights into actionable growth strategies

TP-Link USA Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TP-Link USA Corporation and has not been reviewed or approved by TP-Link USA Corporation.

  • Strong & Reliable Incentives Incentives are highlighted through performance bonuses and employee product discounts, with several roles also noting annual or twice‑yearly bonus/raise opportunities. This signals a consistent emphasis on variable pay alongside base salary.
  • Healthcare Strength Multiple U.S. job postings state fully paid medical, dental, and vision coverage for employees, alongside HSA/FSA options. This points to robust core health benefits in many roles.
  • Leave & Time Off Breadth Hiring materials describe paid vacation (around 15 days) plus approximately 11 paid holidays and sick time. Together, these elements indicate a comprehensive time‑off program on paper.

TP-Link USA Corporation Insights

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The Company
HQ: Shenzhen
95 Employees
Year Founded: 1996

What We Do

Ranked “Highest in Customer Satisfaction for Wireless Routers” by J.D. Power. TP-Link is an industry-leading provider of wireless networking products. With tens of millions of customers in more than 120 countries, TP-Link’s consumer and business products reflect the company’s substantial investment in research and development and meticulous in-house design, manufacturing and testing. TP-Link’s award-winning product line includes routers, range extenders, switches, network adapters, IP cameras, media converters, Powerline adapters and smart home products. TP-Link products are available from the world’s leading distributors, resellers and consumer tech retailers. TP-Link’s U.S. presence includes its headquarters in Brea, CA. For career-related inquiries, please contact [email protected].

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