Account Manager, Downstream Division

Reposted Yesterday
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Singapore, SGP
In-Office
Senior level
Biotech
The Role
Manage and grow downstream refinery and petrochemical accounts by maintaining customer relationships, delivering service standards and value-improvement projects, executing sales opportunities and pricing, leading sales and technical training, coaching the sales/service team, and developing account strategies to maximize profitability and asset protection.
Summary Generated by Built In

Ecolab’s downstream business, provides specialty chemistry programs and related services for upstream, midstream, and downstream oil and gas operations looking to maximize production, protect assets and reduce operating costs and environmental impact. Through on-site problem solving and innovative technologies, our team provides solutions that help energy customers overcome complex challenges in the world’s toughest energy frontiers. Our downstream team leverages advanced chemistries and technologies to help provide refiners with comprehensive and sustainable solutions to protect their assets, mitigate risk and maximize profits.

As an Account Manager, you will be responsible for the following:  

  • Maintain existing customer relationships and ensuring smooth operations and service standards to achieve customer KPIs.  

  • Grow the business by going after new sales opportunities, pricing execution and securing long-term profitability to maintain our position as market leaders 

  • Understand business targets and priorities, working with the team to implement and deliver closed deals. 

  • Work closely with customers to proactively identify and deliver on value projects for customers 

  • Lead and coach team on sales and technical training in the specialty chemical space. 

  • Develop and execute a relationship strategy for Target Accounts 

Requirements:  

  • Bachelor’s Degree (Chemical Engineering) with at least 8 to 10 years of relevant experience 

  • Proven Strong Leadership in Safety and Value projects delivery and have a good understanding of the role and tasks as a Account Manager 

  • Self-Motivated, sharp and analytical with a flair for engaging people at all levels in internal and customer organization 

  • Have sales experience and interactions with senior customer stakeholders.  In addition will need to have demonstrated success with Sales Opportunities Bidding and Price Negotiations.  

  • Confidently Lead Customer Management Business Reviews for customers in the Refinery and Petrochemical Industry 

  • Proven record of strong leadership and able to coach and work with experienced sales & service team and is committed to help in the team development to achieve strong business results  

  • Demonstrates ability to prioritize activities to balance work priorities and personal development priorities 

  • Strong and Proven track record of delivering on value improvement projects at customer sites to help bring direct & indirect savings to customers. 

  • Advantageous to have experience with software such as Customer Relationship Management (CRM) & Power BI Platform.  

  • Prior experience in dealing with specialty chemicals is strongly preferred.  

 

Skills Required

  • Bachelor's Degree in Chemical Engineering
  • 8 to 10 years of relevant experience
  • Proven leadership in safety and value project delivery
  • Sales experience with senior customer stakeholders, including bidding and price negotiations
  • Ability to lead customer management business reviews for refinery and petrochemical customers
  • Proven record coaching and developing sales and service teams
  • Track record delivering value improvement projects at customer sites
  • Self-motivated, analytical, strong stakeholder engagement and prioritization skills
  • Experience with Customer Relationship Management (CRM) and Power BI
  • Prior experience dealing with specialty chemicals

Ecolab Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.

  • Retirement Support Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
  • Healthcare Strength Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
  • Parental & Family Support Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.

Ecolab Insights

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The Company
HQ: Saint Paul, MN
29,154 Employees

What We Do

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

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