Account Manager
Micro Markets | Vending | Office Coffee | Fresh Food Solutions
Territory: Eastern Iowa & Western Illinois
Build Relationships. Create Strategic Growth. Deliver Exceptional Results.
We are seeking an experienced Account Manager to strengthen relationships with our existing customers throughout Eastern Iowa & Western Illinois. This role focuses on building lasting client relationships, delivering exceptional services, and improving account profitability by aligning Imperial’s refreshment solutions with each client’s needs.
Approximately 75% of your time will be spent in the field, meeting face to face with clients. No overnight travel is required.
Join a company with more than 47 years of success, 1,000+ team members across six states, and a reputation for world-class service, cutting-edge technology, and innovative refreshment solutions.
Our Industry-leading micro markets, vending, office coffee, and fresh food solutions help our customers attract, engage, and retain their employees.
Invite clients to experience our state-of-the-art, 40,000-square-foot Davenport facility firsthand and see how Imperial’s commitment to quality, innovation, and fresh food can benefit their employees.
What You'll Do
- Develop strategic account plans focused on customer retention, profitability, and long-term growth.
- Conduct executive business reviews and serve as the primary consultant for your customers.
- Resolve complex customer challenges with urgency while maintaining exceptional service standards.
- Successfully prioritize multiple customer initiatives in a dynamic, fast-moving business environment.
What You Bring
- Three or more years of success in strategic account management or consultative B2B relationship management.
- Proven ability to retain, grow, and increase the profitability of customer accounts.
- Executive-level communication, presentation, and relationship-building skills.
- Strong business acumen with the ability to identify growth opportunities.
- Experience managing multiple priorities in a fast-paced environment without sacrificing customer satisfaction.
- Experience collaborating across multiple departments
- Self-motivated, organized, and great listening skills.
- Ability to periodically lift products to and from customers.
Skills Required
- Three or more years of experience in strategic account management or consultative B2B relationship management
- Proven ability to retain, grow, and increase customer account profitability
- Executive-level communication, presentation, and relationship-building skills
- Strong business acumen and ability to identify growth opportunities
- Experience managing multiple priorities in a fast-paced environment while maintaining customer satisfaction
- Experience collaborating across multiple departments
- Self-motivated, organized, and strong listening skills
- Ability to periodically lift products to and from customers
What We Do
Imperial Companies is a Tulsa-based provider of workplace food and beverage solutions. It operates traditional vending, self-serve micro-markets, office coffee services, campus dining, and corporate dining programs. Founded as a one-person coffee business, Imperial now serves customers across multiple states, offering fresh meals, snacks, beverages, and customized breakroom services designed to improve convenience and workplace satisfaction for employers and their teams.
