Account Manager (Danish Speaking)

Sign In Solutions

Account Manager (Danish Speaking)

Reposted 3 Days Ago

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Hiring Remotely in Northampton, GBR

In-Office or Remote

40K-45K Annually

Mid level

Software

The Role

The Account Manager will drive revenue growth through upsell and expansion, manage client relationships, and collaborate with marketing. A consultative approach is needed to identify client challenges and connect them with appropriate solutions.

Summary Generated by Built In

We're looking for an Account Manager to join us here at Sign In App, part of Sign In Solutions. In this role, you'll own revenue growth across your book of business, carrying a quota and being directly accountable for expansion and upsell targets. You'll take a consultative, solution-selling approach - understanding your customers' challenges and positioning the right solutions to help them succeed. You'll partner closely with marketing, collaborate cross-functionally, and always lead with customer value. If you're commercially driven, detail-oriented, and energised by building long-term customer relationships that drive real revenue, apply now.

This can be a hybrid role (3x/week) based in Northampton or we are open to remote work for the right candidate.

About Us

Sign In Solutions is the innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organizations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG , Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor), Sign In Scheduling (formerly 10to8) and Sign In Central Record (formerly SCR Tracker)

Culture:

Culture is important at Sign In Solutions. Our values don’t just sit on a glossy page. We live them every day. Our values are the cornerstone of who we are:

Customer 1st

Respect & Dignity

Accountability & Empowerment

Honestly & Positivity

We're Here To Win

Do Good & Give Back

Skills:

Proficiency in Danish (both written and verbal) is essential
Bachelor’s degree in Business or Computer Science, or equivalent experience
Previous SaaS experience is required
3+ years in a client facing, high-tech B2B, account management or renewal management role preferred
Proven track record of quota attainment
Ability to interact with a customer’s executives and demonstrate strategic understanding of business needs
Hands-on experience with CRM software products (Salesforce.com preferred)
Ability to think critically and analytically
Outstanding listening skills with the ability to translate client communications into solutions
Strong organizational skills, highly detail oriented, motivated to document process
Ability to multitask/ in a SUPER fast paced environment
Willingness and passion to learn new skills
Desired/ Preferable previous Software as a Service (SaaS) experience.

What You Will Be Doing:

Own and deliver against your expansion and upsell revenue quota across your book of business
Take a consultative, solution-selling approach to identify growth opportunities within your accounts
Negotiate contract renewals, build proposals, and manage commercial outcomes
Use data-driven outreach to promote new products, analyse customer engagement, and increase product utilisation
Educate customers on the value of Sign In App, connecting features to their specific challenges and goals
Prioritise and advocate for customer needs, elevating issues that will have the most impact on satisfaction, retention, and growth
Partner with marketing on customer campaigns and programmes
Collaborate cross-functionally to deliver an outstanding ongoing experience for customers
Maintain accurate records of customer interactions and pipeline activity

This isn’t just about us getting to know you. We believe you need to dive in to get to know us. We encourage you to research and read up on our company news and articles. Throughout the recruitment process, you will be given the opportunity to ask lots of questions, meet different members of our team, and get hands on to showcase your skills. As you get to know what we’re all about, we hope you’ll become increasingly confident and excited that we could be your next big move.

Once your application is received and reviewed, qualified candidates will move on to our next steps. Our general recruitment process has the following steps:

Phone interview with our HR team

Interview with the Hiring Manager

Culture interview to meet some of the team

Mock Role Play exercise

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

Skills Required

Proficiency in Danish (both written and verbal)
Bachelor's degree in Business or Computer Science, or equivalent experience
Previous SaaS experience
3+ years in a client facing, high-tech B2B account management role
Proven track record of quota attainment
Ability to interact with a customer's executives
Hands-on experience with CRM software products
Ability to think critically and analytically
Outstanding listening skills and ability to translate communications into solutions
Strong organizational skills and detail-oriented
Ability to multitask in a fast-paced environment
Willingness and passion to learn new skills

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The Company

Northampton

101 Employees

Year Founded: 2021

What We Do

Sign In Solutions is an innovative workplace enablement partner that goes beyond traditional visitor management, combining the comprehensive software and real-time analytics modern organizations need to mitigate risk, elevate experiences, and empower people. Launched in 2021 with funding from PSG, Sign In Solutions acquired Sign In App, Sign In Enterprise (formerly Traction Guest), Sign In Compliance (formerly ThreatSwitch), Sign In Workspace (formerly Pronestor), Sign In Central Record (formerly SCR Tracker), and 10to8. Sign In Solutions is backed by PSG, a growth equity firm that partners with software and technology-enabled services companies to help them navigate transformational growth, capitalize on strategic opportunities and build strong teams. Visit: www.psgequity.com. Operating Companies: Sign In App is the smart and safe way to sign in visitors, contractors, employees and everyone else. Visitor management, employee sign in and desk & meeting room booking. Visit: signinapp.com Sign In Enterprise, addresses complex workplace challenges associated with managing identity, access, and communication across multiple locations, visitor types, watchlists and beyond. Visit: signinenterprise.com Sign In Compliance is the Modern Security Compliance Workspace protecting against serious security risks and the costly administrative burden that distracts teams from their mission. Visit: signincompliance.com Sign In Workspace offers customers the latest, intelligent solutions for desk booking, meeting scheduling, meeting room management, and analytical facility management insights. Visit: signinworkspace.com Sign In Central Record is the secure, compliant and simple solution for maintaining a Single Central Record in schools. Visit: signincentralrecord.com 10to8 is the customisable appointment scheduling tool that saves you time and scales with your business. Visit: 10to8.com