Account Manager - Contract

Why join us?

Founded in Copenhagen in 2002 with the ambition of creating contemporary furniture, lighting and accessories for modern living, HAY’s vision is to create high-quality and well-designed products in collaboration with some of the world’s most talented, curious, and courageous designers. Through the commitment to sophisticated industrial manufacturing processes, HAY strives to make good design accessible to the widest possible audience.

Account Manager - Contract
Based in Copenhagen

Are you a passionate Sales Professional with experience working with the A&D community and Contract dealers? Would you like to work for an international design company, world recognized for beautiful and accessible products? Are you a naturally positive person who meets people with a great attitude and wants to work with a fantastic team and customer base?

If yes, please read on!

About the job

As our new Account Manager, you will have an exciting opportunity to develop brand awareness, sales activities and strengthen our relationships with our contract dealers, Architects and Designers in the Nordics. You will be joining our Nordic Contract Sales team based out of our stunning HAY House in the heart of Copenhagen, and you will report directly to our Contract Sales Manager - Nordics.

In this exciting role, you will promote HAY and further establish the brand in the contract market. Combining your specialist knowledge, experience and positive mindset, you will look after existing partnerships and expand the HAY network to promote sales.

You will establish, maintain and enhance our customer relations with the ambition of growing our sales performance. Your focus will be on customer-centric sales efforts, and you will be working closely together with five other dedicated colleagues in HAY House. This role will also require regular travelling.

More specifically, your tasks will include:

• Build knowledge of the professional market and develop the competencies to manage business customers and projects independently
• Strengthen and expand HAY’s Contract sales activities in the Nordics
• Develop and maintain strong relationships with existing and new dealers, end customers, and A&Ds
• Drive client engagement through visits, presentations, and product showcases. Give solution-oriented presentations and share product knowledge to support client decision-making
• Use Salesforce to track sales, manage customer relationships, and keep the pipeline accurate
• Deliver on sales strategies, provide timely support for inquiries, and contribute to improved account performance
• Support sales activities at HAY House and participate in relevant industry events
• Collaborate effectively within the Nordic Contract Sales team to ensure a strong team dynamic
• Take on additional responsibilities aligned with your skills and experience

Are you the Account Manager we are looking for?

Role expectations / What we expect

• On a personal level, you have a positive and self-driven personality
• You love working with design, as well as growing the sales and relationships with customers
• You enjoy, and are motivated by, doing both canvas sales, and maintaining existing sales channels
• You are a strong service-minded team player with a positive outlook that motivates you to make your challenges a success focused on finding solutions and identifying possibilities

Experience required / You’ll need

• You have a strong sales background ideally with experience working with Contract dealers and A&D
• You are a driven self-starter who thrives by working independently and is energised by working as a part of a strong team
• You have excellent presentation and communication skills, as well as an enthusiasm for and interest in interior design, products, materials and manufacturing processes. You have an eye for detail, the ability to understand customers’ ideas and needs and convert them to competitive solutions in close collaboration with the customer.
• Your accomplished time management skills give you the ability to prioritise tasks and work under tight deadlines

You want to be a part of HAY?

Then do not hesitate to send us your application and CV as soon as possible. We evaluate candidates on an ongoing basis.

Who We Hire?
Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. HAY is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].