Job DescriptionJob Title: Operations Regional Team Lead- Commercial LinesDepartment: Operations / Acct Executive Commercial LinesLocation: Acrisure/Calabasas Office Reports to: Operations Lead – Commercial LinesAbout Acrisure:Acrisure is a fast-growing fintech leader that operates a global insurance broker. Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, real estate services, cyber services and asset and wealth management. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.About The Role:Reporting to the Operations Lead, Commercial Lines, the role is responsible for the implementation and execution of operational initiatives to support organic growth and revenue retention. This role will manage the commercial lines service team in the assigned region, to ensure optimization of customer experience, operational efficiencies, change management and transformation. The role will collaborate with and work closely with the operations leadership team. This role will influence and promote a positive culture and work environment.Responsibilities:
- Execute all commercial lines operations in assigned region to ensure the best client experience possible.
- Responsible for managing the Commercial Lines employees within assigned region.
- Communicate consistently with Operations Leads and Agency Leadership as necessary.
- Execute operational initiatives that support organic growth and retention goals through collaboration with members of the leadership team.
- Implement standard operating practices creating efficiencies through use of technology and processes.
- Responsible for leading and implementing key carrier strategic initiatives to achieve placement and revenue goals.
- Collaboration with human resources around personnel management and employee relations.
- Leverage operational excellence team to support overall optimization goals and utilization of tools and resources.
- Responsible for executing business processes to ensure compliance with regulations, policies, and procedures.
- Will handle a Commercial book of business as an Account Executive or Senior Account Manager.
*This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*Requirements:
- Strong organizational and time management skills, along with a demonstrated attention to detail
- Superior skills in operational leadership, employee development, and employee engagement
- Professional verbal and written communication skills
- Strong ability to analyze, interpret, and communicate financial data and reporting.
- Ability to establish credibility and develop strong relationships with internal stakeholders through ethics, integrity, professionalism, and mutual respect.
- Ability to make appropriate and timely key business decisions.
- Effective change management, time management, and follow-up skills
- Proven record of accomplishment of leading a team in a fast-paced work environment
- Proficient computer skills with agency management software systems
Education/Experience:
- Bachelor’s degree or higher is preferred, or equitable experience.
- Minimum 6 years of technical commercial lines insurance experience.
- Minimum 2 years successfully managing a team.
- License required.
Benefits & Perks:
- Competitive Compensation
- Industry-Leading Healthcare
- Savings and Investments
- Charitable Giving Programs
- Offering hybrid work option
- Opportunities for Growth
- Educational Resources
- Generous time away
Pay Details:
Annual Salary: $90,000 - $125,000
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
What We Do
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 16,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4 billion in revenue in just over ten years.
Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Additionally, Acrisure is committed to making an impact in our communities by giving back, as seen by our partnerships with Helen Devos Children’s Hospital and UPMC Children's Hospital.
Discover more at www.Acrisure.com.
