Account Manager, Commercial Lines

Reposted Yesterday
Be an Early Applicant
Indianapolis, IN, USA
In-Office
Mid level
Insurance
The Role
Manage commercial insurance client accounts, identify coverage gaps, recommend solutions, support producers with new and renewal business, prepare proposals and quotes, ensure policy accuracy, and handle service requests (certificates, endorsements, audits, cancellations) while delivering prompt, professional client service.
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Description

**Please note: This role may be based in our Indianapolis, IN office, and also open to remote U.S. states that the company is already registered**

Are you a detail-oriented insurance professional who thrives on building client relationships and delivering outstanding service? At Gregory & Appel, we are looking for a Commercial Lines Account Manager (AM) to join our team. This is a great opportunity to work alongside top industry leaders, support meaningful clients, and advance your career with a company that invests in you and your community.

As a Commercial Lines Account Manager, you will play a vital role on our team in helping clients protect what matters most.

Requirements

Primary Responsibilities: 

  • Manage client accounts on our commercial lines business
  •  Support Producers and Program Leaders with new and renewal business, including the preparation of proposals, quotes, renewal materials, and accurate policy and program documentation. 
  •  Manage day-to-day account service needs, including certificates, endorsements, audits, policy changes, billing inquiries, and other client or program-related requests, while coordinating with carriers, program managers, and internal partners as needed. 
  •  Deliver a high level of proactive, responsive, and professional service by building strong client relationships, communicating program requirements and key deadlines, and ensuring timely follow-through on account needs. 

  Experience and Skills:  

  • Property & Casualty license and 3+ years of commercial insurance service experience 
  • Strong knowledge of insurance products, markets, and underwriting
  • Excellent communication, organization, and client service skills
  • Professional designations (CIC, CPCU, CRM, CISR, ARM) preferred
  • Applied Epic experience strongly preferred but not a deal breaker

Skills Required

  • Property & Casualty license
  • 3+ years of commercial insurance service experience
  • Strong knowledge of insurance products, markets, and underwriting
  • Excellent communication, organization, and client service skills
  • Professional designations (CIC, CPCU, CRM, CISR, ARM)
  • Applied Epic experience
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The Company
HQ: Indianapolis, IN
171 Employees
Year Founded: 1984

What We Do

Gregory & Appel is a fiercely independent risk management advisor, proactively guiding people and businesses through the complexities of insurance and employee benefits with smart, future-focused solutions. Now in their second century, Gregory & Appel professionals are forward thinking and offer strategic resources to protect their clients'​ assets and human capital while minimizing risk and ensuring business sustainability.

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