Account Manager - Chinese Speaking (APAC)

About Unlimit

Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage.

About the Job

As an Account Manager, you will be responsible for building forward-looking relationships with Unlimit’s merchants and working in partnership with the merchant to facilitate growth. You will be responsible for understanding the merchant's needs, delivering a unique personable service, and working alongside the merchant to continually identify opportunities to grow and tweak performance. As an individual, you need to be creative, highly motivated, and have a willingness to continually push the boundaries of the way we work to ensure we (and you) remain truly customers first.

Duties & Responsibilities:

• Build Relationships - across Unlimit and within the Merchant Teams to ensure Unlimit continually meets the needs of the merchant and works in a collaborative way to drive growth
• Challenge – work with the Account Management Team as we grow to help develop and improve our ways of working to bring speed and quality to the merchant experience
• Drive commercial growth with our merchants – be the payments expert focusing on account optimization and ongoing conversion growth opportunities
• Be the Face of Unlimit – every day you are Unlimit and we want you to bring your unique style as a trusted pair of hands to your merchant
• Spin Plates – manage internal and external priorities for your merchants and deliver on challenging timescales
• Speak up internally and ensure your merchant has a voice in our business

Requirements:

• A hunger for success and a target-oriented mindset.
• A proven track record in sales development/account management with payment, fintech, financial services or related industries.
• Excellent verbal and written communication skills in English and Chinese.
• A customer-centric approach, utilising data to solve customer issues effectively and drive satisfaction.
• Strong adherence to processes and procedures, ensuring scalability and efficiency in our operations.
• Exceptional team player skills, coupled with the ability to thrive independently when necessary.
• Proficient prioritisation abilities, enabling you to manage multiple tasks with ease.

We offer:

• Competitive Compensation: Attractive monthly salary paid in line with experience.
• Comprehensive Benefits: Full-time employment, vacation, sick leave, and paid holidays.
• Modern Workplace: Enjoy a well-equipped and modern office with all necessary equipment.
• Professional Growth: Join a team of top international professionals and have the opportunity to learn and grow in a dynamic environment.

Join Unlimit Team now!

Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.