The Role
Manage merchant relationships and drive growth in Brazil's payments sector, handling leads, feedback, and coordinating operations with teams.
Summary Generated by Built In
About Unlimit
Unlimit is the global fintech powerhouse behind the world’s largest proprietary payments infrastructure.
Founded in 2009, Unlimit operates across 17 global offices with 700+ experts, seamlessly integrating 1,000+ payment methods into a single platform. From London to São Paulo, we empower businesses to scale across borders with a unified suite of financial tools — including payment processing, alternative payment methods, multicurrency business accounts, card issuing, banking-as-a-service, and crypto on- and off-ramps.
Our mission is to break down financial barriers and enable seamless money movement across borders. We give forward-thinking businesses the tools to accept, send, and manage payments effortlessly, wherever they operate.
About the job
Great opportunity for an experienced Senior / Team Lead from the payments industry to join an international fast-growing fin-tech company to become a key person in the region responsible for handling the merchants and customer relations operations in Brazil acting as a part of the Account Management global team.
Duties and Responsibilities:
• Handling effectively the incoming leads, demonstrating technical selling skills and product knowledge, delivering effective presentations to potential and existing merchants
• Relationship Management: establishing productive, professional relationships with merchants and leveraging those relationships to drive the best possible merchant experience
• Commercial/Portfolio Growth: By focusing on meeting merchant needs, achieve strategic and financial targets for assigned merchant accounts
• Feedback: Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to relevant functions
• Coordinating the upscaling of the operations related to the Customer Success Department for the Brazil office, liaising with departments/teams involved in the delivery of our services.
Requirements:
• Minimum 3 years of experience in key account management, customer support, sales, or business development in the payments/card acquiring industry. Senior or team lead experience would be considered of great advantage.
• University degree or equivalent in Economics, Business Administration, or relevant field of study
• Exceptional interpersonal skills and the ability to develop strong working relationships at all levels of management
• Ability to work independently, find solutions to complex challenges, possess strong organizational, ability to multitask and time management skills
• Proficient English is a must, Spanish is a plus
We offer:
• Attractive remuneration package (base salary + commission)
• Full-time employment, vacation, sick, and paid holidays
• Modern workplace with all necessary equipment
• A team of top international professionals to learn from
• Multicultural working environment
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Top Skills
Customer Relationship Management Software
Payments
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The Company
What We Do
From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed.
Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more.
That’s the reason why we are called Unlimit: we provide unlimited growth opportunities for our customers, freeing them from the payment constraints.
Unlimit - Borderless Payments
