Account Manager, AWM (Knoxville, TN)
Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living.
As an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. This includes advanced wound dressings, biologics, and other technologies designed to support healing across a variety of care settings.
This is a field-based sales role where you will drive territory growth, support clinical education, and build lasting partnerships with key stakeholders across acute and post-acute environments.
What will you be doing?
Develop and execute a strategic territory plan to achieve and exceed sales goals
Promote the full Advanced Wound Management portfolio, addressing a wide range of wound care needs across patient populations
Educate clinicians and healthcare staff on the clinical and economic value of Smith+Nephew solutions
Build and maintain strong relationships with key decision-makers, including clinicians, nursing staff, and purchasing stakeholders
Identify new business opportunities and drive product adoption within existing and new accounts
Partner cross-functionally with internal teams to support account growth and customer satisfaction
Deliver in-services, product demonstrations, and educational programs to support best practices in wound care
These responsibilities align with the broader AWM sales model, where representatives manage complex territories, call on multiple healthcare settings, and support a diverse wound care portfolio.
What will you need to be successful?
Bachelor’s degree or equivalent experience
Proven success in sales, preferably within medical device, healthcare, or a related field
Ability to navigate complex healthcare environments with multiple stakeholders and decision-makers
Strong communication and presentation skills, with the ability to translate clinical and economic value
Demonstrated ability to build relationships and influence customer decision-making
Experience managing a territory, pipeline, and sales planning process
High level of accountability, organization, and resilience
Top performers in this role typically demonstrate strong territory ownership, stakeholder management, and disciplined execution of sales strategies.
Why join Advanced Wound Management?
The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
You’ll be part of a team focused on driving innovation, improving patient outcomes, and building meaningful partnerships within healthcare systems.
You Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
Flexibility: Hybrid Work Model (For most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more!
All field sales professionals that are required to gain entry into healthcare facilities to perform the basic remit of their role, must successfully complete our credentialing process, which often includes COVID 19 vaccine management.
Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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Skills Required
- Bachelor's degree or equivalent experience
- Proven success in sales
- Sales experience preferably within medical device, healthcare, or related field
- Ability to navigate complex healthcare environments with multiple stakeholders
- Strong communication and presentation skills
- Demonstrated ability to build relationships and influence customer decision-making
- Experience managing a territory, pipeline, and sales planning process
- High level of accountability, organization, and resilience
- Complete employer credentialing process for facility entry (may include COVID-19 vaccine management)
Smith & Nephew Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.
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Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
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Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
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Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.
Smith & Nephew Insights
What We Do
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.
