Account Manager - Amazon

Are you ready to join our digital revolution journey?

Aleph represents the world’s leading platforms in 130+ markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities. Through these long-lasting partnerships, Aleph creates the opportunity for all people and businesses to advertise at a local and global level without limits.

We are seeking a highly skilled and dynamic Account Manager to join our team in Mexico.

You will be responsible for developing media strategies, optimizing account performance, and collaborating with advertisers to enhance brand visibility and drive successful advertising campaigns. Your role will require you to effectively communicate with clients, understand their goals, and provide strategic recommendations to maximize their advertising success.

What You’ll Do:

• Serve as a primary point of contact for clients, providing guidance, insights, and recommendations to help them achieve their advertising goals.
• Build and maintain strong relationships with clients, providing exceptional service and support.
• Create and implement effective media strategies for advertisers, aligning with their goals and objectives. 
• Regularly evaluate campaign performance and make data-driven recommendations for optimization. 
• Encourage and guide advertisers in adopting various ad formats such as Sponsored Brands (SB), Sponsored Brands Video (SBV), and Sponsored Display (SD). Proactively identify and reactivate inactive accounts to expand advertising reach. 
• Collaborate with advertisers to establish brand stores and ensure periodic content refreshes for brand enhancement. Present strategies and coordinate with advertisers to deliver engaging brand experiences.
• Leverage reports and analytics to enhance account performance and visibility. Provide detailed recommendations to managed accounts, including optimization opportunities and best practices.
• Stay up-to-date on industry trends, best practices, and changes to the advertising platform, continuously seeking opportunities for optimization and innovation.
• Close collaboration with client and cross-functional teams (Leadership, Growth, Tech Support, etc.) to ensure seamless campaign execution and delivery by correct understanding of objectives and implementing them
• Provide consultative support to clients, educate clients in collaboration with Tech support resources
• Provide custom reports to the team in collaboration with Tech support
• Monitor and follow up on Accounts out of Balance, Proforma Invoices, and Release Orders to ensure timely and accurate financial transactions. 
• Utilize bulk operations to drive large-scale optimization and efficiency across managed accounts. Implement strategies to minimize manual efforts and maximize productivity.

What You Need For This Role:

• Bachelor's degree in Marketing, Advertising, or a related field. 
• In-depth knowledge of Amazon Advertising platform or Google Ads (Search Engine Marketing Platform), including Sponsored Brands, Sponsored Brands Video, Sponsored Display, and brand store management. 
• Strong analytical skills and ability to interpret data to drive actionable insights. 
• Excellent communication and presentation skills, with the ability to effectively interact with clients and internal stakeholders.
• Previous experience with ad sales is a big plus 
• Proficiency in using Amazon/Google Ads Advertising tools and analytics platforms. 
• Familiarity with Search, Display & Video advertising and campaign coordination. 
• Strong organizational skills and attention to detail. 
• Ability to work in a fast-paced, deadline-driven environment. Experience with financial management and reporting is a plus.

What Will Make Us Really Love You:

• You have an eye for detail
• You maintain a balance of being a true team player as well as having a competitive edge
• You have a positive attitude (training, resiliency, appreciate the growth from adversity)
• You are coachable and have proven ability to take and implement feedback
• You have the ability to engage and communicate with customers in a positive and approachable way
• You are a proven top performer in your work experience

What You’ll Love About Us:

• We care about your individuality by giving you the freedom to grow and create within the company, regardless of your position
• Work in a dynamic team in a fast-paced industry of an international company with multi-cultural teams from around the world 
• Learn from the best: Our state-of-the-art workshops guarantee the latest insights into digital advertising 
• Flexible Work Models. In-office, work-from-home, or hybrid, depending on position and location

#ALEPH

Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.

We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. 

“Share our similarities, celebrate our differences.” – M. Scott Peck