We are looking for a talented Account Management Specialist to join our team specializing in sales for our Cummins’ business in Columbus, IN.
In this role, you will make an impact in the following ways:
Build and maintain strong customer relationships by supporting the account team in understanding customer needs and delivering a consistent, positive customer experience.
Coordinate and support customer visits, negotiations, and ongoing communication to ensure alignment across all touchpoints.
Curate and organize customer‑specific data and insights that clearly articulate Cummins’ value and benefits.
Provide timely information and analysis to support contract negotiations, implementation, and account execution.
Serve as the voice of the customer internally, championing customer needs to drive stronger relationships and long‑term value.
Enable revenue growth by supporting account strategies, identifying new business opportunities, and contributing to cost‑reduction initiatives.
Maintain accurate sales forecasting, reporting, and CRM data to track progress against revenue, share, and receivables targets.
Collaborate with internal stakeholders to balance inventory, service, and delivery capabilities with customer expectations while executing the Cummins Sales Process.
ResponsibilitiesTo be successful in this role you will need the following:
Customer‑centric communication and trust building: Value diverse perspectives, communicate clearly to different audiences, and build trust through integrity and accountability.
Strong value articulation and sense‑making: Translate customer needs into clear value propositions by synthesizing complex information into tailored, differentiated solutions.
Commercial and channel acumen: Understand industry dynamics, pricing strategy, and routes to market to support effective account planning and competitive positioning.
Disciplined sales execution: Drive results through accurate forecasting, proactive pipeline management, and consistent follow‑through on commitments.
QualificationsEducation/Experience:
- College, university, or equivalent degree in marketing, sales or a related subject or an acceptable combination of education and experience required.
- This position may require licensing for compliance with export controls or sanctions regulations.
- Basic relevant work experience required.
- Customer-facing experience preferred.
Additional Details:
- Responsibilities includes volume forecasting, responding to customer requests and being the first point of escalation for queries related to order, project timings, delivery, debit, quotes, pricing etc. Support CES Account Management as needed.
- Ability to manage data sets to glean insights, familiarity with analytics tools, Excel advantageous to have
Compensation
Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.
About UsCummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.
Skills Required
- College, university, or equivalent degree in marketing, sales or related field or acceptable combination of education and experience
- May require licensing for compliance with export controls or sanctions regulations
- Basic relevant work experience
- Customer-facing experience
- Ability to manage data sets; familiarity with analytics tools and Excel
Cummins Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cummins and has not been reviewed or approved by Cummins.
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Retirement Support — A 401(k) with company contribution/match and both defined contribution and defined benefit pension plans are offered, alongside profit sharing and an employee stock purchase plan. This mix supports long-term savings and financial security.
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Healthcare Strength — Multiple medical plan options (HSA, HSA Plus, PPO) with dental, vision, life and long-term disability coverage are provided, along with telehealth, mental-health support, and wellness tools. In-network protections and HSA/HSA Plus structures are described to help manage costs.
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Parental & Family Support — Paid maternity and paternity leave, family medical leave, and adoption assistance are offered. Reduced or flexible hours and unpaid extended leave options further support caregiving needs.
Cummins Insights
What We Do
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
