Account Management Representative I

Posted 12 Days Ago
Be an Early Applicant
Houston, TX
40K-89K Annually
Entry level
Healthtech • Insurance
The Role
The Account Management Representative I at HCSC manages a portfolio of 40-50 accounts, assisting with claims, servicing, and billing issues. The role involves collaborating with clients and internal teams, conducting research, maintaining databases, preparing reports, and facilitating enrollment sessions.
Summary Generated by Built In

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for overseeing a book of business consisting of approximately 40 – 50 accounts. Duties include teaming with clients, brokers, and internal partners to assist with claims, servicing, and billing issues. Additionally, the role supports Sales or Account Management personnel in the prospecting, acquiring, or renewing of business. Responsibilities can include conducting research on inquiries, working across divisions, gathering information for proposals, maintaining databases, preparing reports, conducting analysis, and assisting or participating in enrollment sessions.

JOB REQUIREMENTS:

  • Bachelor’s degree and 1 year of experience in health insurance/health care field in a service, sales, or marketing position involving initiative and decision-making (5 years of experience in health care management in a marketing service representative role or 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients may be considered in lieu of degree).
  • State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
  • Organizational and decision-making skills; written and verbal communications skills including telephone skills.
  • Ability to interact professionally with both internal and external contacts.
  • Proficient in Microsoft Excel, Word, PowerPoint and Access.

PREFERRED JOB REQUIREMENTS:

  • Health insurance/health care experience
  • Proven success in presenting information to stakeholders and shareholders
  • Familiarization with handling billing issues


Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!


HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$39,900.00 - $88,800.00

Top Skills

Microsoft Access
Excel
Microsoft Powerpoint
Microsoft Word
The Company
HQ: Chicago, IL
13,563 Employees
On-site Workplace

What We Do

Imagine Something New, Something Different.

Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families.

HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development.

HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC.

Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization.



Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.

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