The Role
Supports Key Account Managers with client retention, engagement, onboarding, business reviews, reporting, CRM updates, and identifying upsell opportunities. The intern will coordinate with internal teams, track action items, gather client feedback, and help maintain account health. This is a six-month, office-based role in Bengaluru with potential for a performance-based pre-placement offer.
Summary Generated by Built In
About Nova Benefits
Nova Benefits is on a mission to provide best-in-class health and wellness benefits for employees in India. We are a tech-first company that believes technology can deliver a 10x better experience for all stakeholders — employees, employers, HR admins, insurers, and healthcare providers.
We are backed by leading venture funds — BVP, SIG, Better Capital, Titan Capital, and Multiply Ventures — and we see ourselves as an HR tech company in the business of improving employee happiness, not just selling insurance.
About the Role
As an Account Management Intern, you will work closely with our Key Account Managers to support client retention, engagement, and growth. This is a high-ownership, learn-by-doing role — you will be involved in real client conversations and meaningful projects from day one.
Strong performers will be considered for a Pre-Placement Offer (PPO) at the end of the 6-month engagement.
What You’ll Do
• Assist Key Account Managers in managing and retaining Nova’s existing client accounts
• Help prepare executive-level reports including weekly, monthly, and quarterly status updates
• Support client business reviews — coordinating logistics, preparing decks, and tracking action items
• Research and identify cross-sell and upsell opportunities within the existing client portfolio
• Maintain and update CRM data to ensure accurate tracking of account health
• Assist in onboarding new clients and coordinating with internal teams for smooth handoffs
• Gather and relay client feedback to product and operations teams
Who We’re Looking For
• Graduates who have completed their education (any discipline; business, commerce, or related fields preferred)
• Available for a full 6-month commitment starting immediately
• Strong communication skills — written and verbal
• High ownership mindset — you follow through on what you commit to
• Comfortable working with numbers and spreadsheets
• Curious about health insurance, employee benefits, or HR tech
• Ability to manage multiple tasks and prioritize effectively
Work Details
Location: Bengaluru
Work Mode: Work from Office (WFO)
Working Days: Monday to Friday
Duration: 6 Months
Stipend: ₹15,000 per month
PPO Eligible: based on performance
Skills Required
- Completed graduation or education in any discipline
- Availability for a full six-month commitment starting immediately
- Strong written and verbal communication skills
- High ownership mindset and ability to follow through on commitments
- Comfort working with numbers and spreadsheets
- Ability to manage multiple tasks and prioritize effectively
- Business, commerce, or related educational background
- Interest in health insurance, employee benefits, or HR technology
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The Company
What We Do
Nova Benefits is an India-based B2B insurance broker and employee benefits platform building an employee health and wellness solution for businesses. The company partners with employers to provide teams access to high-quality healthcare, using technology to deliver benefits at scale. Its platform supports insurance and wellness programs while reducing HR administration, and serves more than 500 corporate clients across India.
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