Account Management Assistant (ASOS Partner Fulfilment)

We're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work.  We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.  

ASOS Partner Fulfilment Programme  

The ASOS Partner Fulfilment programme is a gateway for ASOS Partner Brands to sell their inventory directly to ASOS customers.  The programme’s aim is to improve the ASOS customer experience by providing improved size availability and more choice within the current brand portfolio as well as onboarding 100’s of locally relevant brands in key markets globally.  We have an ambitious target for the programme to make up 5% of total ASOS GMV by 2025

The Team

The Partner Fulfilment team falls within the Commercial Operations function; it is our job to manage a key trading leaver for the Commercial teams in order to maximise the trading opportunities with our brand partners on the ASOS.com platform.

About the Role

Account Management Assistant provide critical admin support to our Partner Fulfilment Account Manager. They help the Account Manager to develop key account relationships and work with our partner brands to ensure relevant product ranges are made available to our 20-something customer. They work collaboratively to ensure that the partner fulfilment programme runs smoothly, supporting with sample management, updating the critical path and raising styles in line with partner brand deadlines.

What you'll be doing...

• Support the account manager in building strong working relationships with Partner accounts 

• Create and maintain a robust sample critical path for each partner brand 

• Proactively monitor our partners Article Status Reports to ensure maximum visibility of styles on the ASOS platform and support resolution of issues to maximise the sales opportunity 

• Working collaboratively with the buying teams to ensure additional ranges are raised accurately, and samples are available to handover to ASOS Studios in line with timelines. 

• Delivering efficient administrative support to the team, to ensure a smooth running operation and relevant reports and files are kept up to date at all times 

• Participate in market reviews to understand competitor activity, identifying brand partnership opportunities for the department and presenting back ideas to the team 

• Taking the opportunity to learn and develop key skills through the ASOS Commercial Academy 

Who We’d Like to Meet

• Is super organised, able to use their initiative and to work in a fast-paced environment
• Is a great problem solver
• Has a strong understanding of 20-something culture and the ASOS customer, and is able to find the latest trends relevant to them
• Has great attention to detail
• Is able to build great professional relationships
• Is confident using MS Office and learning new systems

BeneFITS’

• Employee discount (hello ASOS discount!)
• Employee sample sales
• 25 days paid annual leave + an extra celebration day for a special moment
• Private medical care scheme
• Fixed Annual Payment in addition to your salary each year, it's just an extra thank you from us
• Opportunity for personalised learning and in-the-moment experiences that enable you to thrive and excel in your role.