Jobs at ASOS

Owns the architecture and delivery of ASOS’s internal Developer Experience platform, including Backstage, golden paths, engineering metrics, DORA instrumentation, and AI-assisted tooling. Designs scalable platform features, establishes engineering standards, mentors engineers, and shapes technical direction. Integrates GitHub Copilot, MCP servers, and other agentic AI workflows while evaluating their effectiveness and safety. Collaborates with platform, security, infrastructure, and product engineering teams to improve onboarding, developer productivity, and service delivery.

Manage a portfolio of brand partnerships for ASOS Media Group, serving as the primary commercial and marketing contact. Develop retail media proposals, grow advertising revenue, identify upsell opportunities, and present strategic recommendations. Collaborate with buying, retail, marketing, creative, production, ad operations, and insights teams to deliver campaigns. Advise brands on digital advertising, audience targeting, measurement, and emerging retail media opportunities.

Lead product vision, strategy, and roadmaps for ASOS’s enterprise transformation from Oracle to Microsoft Dynamics. Simplify complex operational processes, develop scalable capabilities, and apply AI, automation, and agentic workflows across supplier onboarding, inventory, fulfillment, and partner operations. Collaborate with Engineering, Data, Finance, Operations, Commercial, and senior stakeholders to prioritize initiatives, drive measurable outcomes, support organizational change, and coach product managers.

Monitors endpoints, triages alerts, investigates malware and suspicious activity, supports incident response and root-cause analysis, and conducts threat hunting. The role improves detection through alert tuning, prioritization, automation, documentation, and process development. It also serves as a security subject matter expert, supports major incidents, coaches colleagues, contributes to security culture, and participates in a one-week-in-five on-call rota.

Assists the Leisure Menswear Designer in researching trends, developing fashion-forward ranges, selecting colors and fabrics, and designing commercial products. Collaborates with technical teams, buyers, suppliers, and factories on product construction, fits, materials, and trims. Uses sales data to inform designs, manages critical path deadlines, supports supplier relationships, and reacts quickly to emerging trends for global ASOS customers.

Designs and develops ASOS DESIGN menswear ranges through trend research, shape and color development, fabric and trim selection, block development, and commercial range planning. Collaborates with buying, merchandising, technical teams, suppliers, and factories to deliver fashion-forward products on schedule. Uses sales insights to guide product decisions, manages critical paths and PLM processes, supports fittings and problem solving, and communicates departmental performance and strategy.

Leads the SOC and Incident Response team, directing security monitoring, detection engineering, incident investigations, threat-led analysis, and post-incident improvement. Oversees analysts and the external MSSP, develops response processes, tunes detections, manages incident metrics, conducts training and simulations, and communicates cyber risks and performance to senior stakeholders. Requires hands-on expertise across SIEM, EDR, cloud, identity, email security, and forensic tooling.

Designs, deploys, and operates production machine learning systems for customer engagement, marketing, pricing, personalization, and commercial decision-making. Owns data ingestion, feature engineering, deployment, monitoring, optimization, and MLOps infrastructure. Partners with Applied Scientists, Data Engineers, and ML Engineers to productionize research, build scalable tooling, influence architecture, improve reliability, and mentor engineers.

Design, build, deploy, and operate large-scale batch and real-time machine learning systems for search, ranking, recommendations, and personalization. Collaborate with applied scientists, engineers, and product managers to deliver measurable customer impact. Improve engineering practices, contribute to technical direction, and mentor other engineers across the machine learning community.

Design, build, deploy, and operate production machine learning systems for personalized recommendations, outfit discovery, retrieval, ranking, and generative AI experiences. Partner with scientists, engineers, and product managers to optimize deep learning models serving millions of customers. Improve scalability, reliability, observability, and performance while contributing to architecture, shared ML capabilities, engineering practices, and mentoring.

Design, build, and operate scalable machine learning platforms, infrastructure, backend services, deployment frameworks, and inference systems. Develop CI/CD and Infrastructure-as-Code capabilities, improve observability and reliability, optimize distributed workloads, and support recommendation, search, personalization, and AI products. The role includes architectural leadership, production ownership, incident management, mentoring, and collaboration with data scientists, software engineers, data engineers, and product managers.

Leads global onsite ecommerce optimisation across homepage, navigation, search, and merchandising to improve engagement, conversion, and sales. Translates trading and campaign priorities into execution, uses customer and performance data to identify opportunities, oversees reporting, improves processes through AI and automation, and partners cross-functionally across buying, marketing, merchandising, and creative. Manages and develops Digital Trading and Content & Optimisation teams while supporting multi-market, multilingual content delivery.

Leads strategic, cross-functional logistics, supply chain, capital, engineering, refurbishment, and infrastructure projects from concept through handover. Responsibilities include defining scope, plans, budgets, risks, governance, resources, and success measures; managing stakeholders, vendors, contractors, and project controls; reporting to senior leadership; supporting change and benefit realization; and mentoring project managers.

Design and deliver scalable data solutions on Azure, collaborate through code reviews and pairing, support data and telemetry understanding, conduct proof-of-concept work, and build reliable, tested, maintainable systems with CI/CD. The role contributes to engineering standards, agile delivery, data modeling, performance, cost optimization, and adoption of emerging data technologies.

Own and improve customer care products, digital tools, and journeys. Translate customer and operational needs into enhancements, lead rollouts, analyze performance, support experimentation and automation, and drive adoption with frontline teams. The role partners with Product, Engineering, Technology, and Operations to improve customer and advisor experiences, efficiency, quality, and business outcomes while contributing to roadmap prioritization and mentoring junior specialists.

Own and improve customer care digital products, tools, journeys, and processes. Translate customer and operational needs into product requirements, support delivery and rollout, analyze performance, drive experimentation, and improve customer satisfaction and operational efficiency. Partner with Product, Engineering, Technology, and Operations teams, promote automation and AI adoption, support frontline training, and mentor Associate Product Specialists.

Manage indirect tax compliance across multiple jurisdictions, including UK and EU VAT, OSS/IOSS, US Sales Tax, and Intrastat. Review filings, analyze large datasets, support audits, manage tax risks, advise business stakeholders, and improve processes through automation, dashboards, reconciliations, and technology solutions. The role also involves coordinating external advisors, responding to tax authorities, supporting business changes, and maintaining tax controls and documentation.

Supports business continuity, disaster recovery, insurance, risk management, internal audit, and assurance activities. Responsibilities include maintaining resilience documentation, coordinating testing and incident reviews, managing insurance queries and renewals, assisting with claims, conducting audit fieldwork, analyzing risk data, preparing governance reporting, and advising stakeholders on controls and resilience improvements.

Owns Group FP&A reporting, forecasting, budgeting, short-term cash-flow forecasting, and financial risk and opportunity management. The role analyzes performance, challenges assumptions, prepares senior-management reviews, and delivers actionable financial insight. It also improves models, reporting, controls, and processes through automation, data, and AI-enabled solutions while partnering across Finance and coaching junior colleagues.

Supports Legal Counsel and senior legal leaders on commercial matters across marketing, advertising, supply chain, retail, e-commerce, technology, procurement, and consumer issues. Responsibilities include negotiating contracts and intellectual property rights, advising on advertising compliance, supporting logistics and service agreements, maintaining templates and playbooks, managing legal inboxes, coordinating projects, identifying risks, and delivering legal training. The role requires strong communication, adaptability, commercial awareness, and a law degree or equivalent.