Account Lead eBay Live, Collectibles

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London, Greater London, England, GBR
In-Office
eCommerce • Retail
The Role

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About eBay Live:

eBay Live is building the future of shopping — where sellers and buyers connect through livestream that blend entertainment, trust, and community. It’s commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world’s most recognized marketplaces.

We’re looking for an Account Lead to help our biggest, Collectibles sellers thrive within eBay Live broadcasts. You’ll be the trusted partner guiding top sellers after they launch — helping them grow audiences, drive GMV, and become category leaders.

About the team and the role:

This role combines relationship management, strategy, and performance coaching. You’ll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Live’s broader growth vision.

The Account Lead for eBay Live plays a pivotal role in encouraging positive relationships with top strategic sellers. They also lead key initiatives to improve seller benchmarks, partnerships, GMV, and programming optimization. This position is dedicated to accelerating the growth of sellers and coaching a small team of account managers through consultative partnerships and knowledge sharing, focusing on the most strategic and vital relationships within the assigned categories. 

What you will accomplish:

  • Manage eBay’s largest Live accounts through strategic business reviews, customized growth plans, and data-driven optimizations.

  • Lead the Collectibles "pod" by coaching 1–2 team members and spearheading large-scale seller initiatives.

  • Guide enterprise sellers through platform integrations, policy changes, and advanced selling strategies to ensure compliance and success.

  • Partner with internal business units to resolve complex seller issues and establish standardized protocols for the seller community.

  • Track and report on seller metrics and the effectiveness of educational initiatives to hit ambitious growth targets.

What you will bring:

  • Deep knowledge of and passion for TCG, Comics, and Sports Memorabilia.
  • 5+ years in e-commerce and account management, specifically working with enterprise-level clients.

  • Demonstrated ability to lead independently and coach team members to maintain high performance.

  • A data-driven mindset with comfort in P&L, analytics, and modeling to tell a compelling business story.

  • Executive-level verbal and written skills with the ability to influence stakeholders at all levels.

  • Strong project management skills with the adaptability to pivot in a fast-paced environment.

  • Advanced knowledge of Google Workspace and a strong understanding of digital advertising.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.


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eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

eBay Insights

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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