Account Executive
Location : Warsaw (hybrid/ minimum twice a week in the office)
Base salary: between 80,000 and 95,000 PLN (depending on experience) and commissions are approximately 75,000 PLN (uncapped)
About the business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/.
About our Team:
Are you looking to join an industry-leading sales organisation? Our sales team based in Warsaw is dedicated to partnering with organisations to address and solve complex risk problems. You will be joining a high-performance sales team in a business enjoying significant growth, a global FTSE 100 company and well renowned in the market.
About the role:
As an Account Executive at LexisNexis Risk Solutions, you will play a key role in driving customer success, retention, and revenue growth within your assigned portfolio. You’ll manage a book of existing customers throughout their lifecycle, ensuring timely renewals while proactively identifying opportunities to expand usage, increase licences, and introduce additional products.
You’ll act as a trusted advisor to your clients, building strong relationships at all levels and developing a deep understanding of their needs. Through regular engagement, training, and ongoing account management, you’ll help customers maximise the value of our solutions while protecting and growing recurring revenue.
Working closely with internal teams, you’ll coordinate a seamless customer experience and contribute to the overall commercial success of the territory. If you’re proactive, detail‑oriented, and passionate about delivering exceptional customer outcomes, this role offers a fantastic opportunity to make a meaningful impact.
Responsibilities
Manage a portfolio of existing customers, acting as their main point of contact
Build strong, long‑term relationships to ensure high satisfaction and retention
Own the full renewal cycle, ensuring timely and accurate contract renewals
Identify and qualify upsell and cross‑sell opportunities to drive incremental revenue
Monitor account health, spot risks early, and take proactive action
Deliver onboarding and tailored product training to new and existing users
Coordinate with internal teams to resolve issues and support a seamless customer experience
Maintain accurate CRM records, forecasts, and opportunity updates
Provide regular updates to leadership on performance and account activity
Requirements:
Proven ability to manage a portfolio of customers and meet renewal or revenue targets
Strong communication and relationship‑building skills, including confident phone engagement
Proactive, empathetic, and able to resolve customer issues effectively
Highly organised and detail‑oriented, with the ability to manage multiple priorities
Strong analytical and problem‑solving skills to identify trends and opportunities
Adaptable and able to collaborate effectively with cross‑functional teams
Results‑driven, with a focus on customer satisfaction and commercial growth
English - must have. Preferably a second CEE language (Romanian, Czech, Hungarian, Slovak, Polish)
Experience using CRM systems (Salesforce preferred)
Background in account management or client‑facing roles with senior stakeholders
Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN)
Working for you :
We know that your wellbeing and happiness are key to a long and successful career.
Learn more about the LexisNexis Risk team and how we work here.
Primary Location Base Pay Range: Poland - EL Warsaw zł77,300 - zł143,300. Total Target Cash Range: zł88,900 - zł164,800. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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Skills Required
- Proven ability to manage a portfolio of customers and meet renewal or revenue targets
- Strong communication and relationship-building skills, including confident phone engagement
- Proactive, empathetic, and able to resolve customer issues effectively
- Highly organised and detail-oriented, with the ability to manage multiple priorities
- Strong analytical and problem-solving skills to identify trends and opportunities
- Adaptable and able to collaborate effectively with cross-functional teams
- Results-driven, with a focus on customer satisfaction and commercial growth
- English (must have)
- Second CEE language (Romanian, Czech, Hungarian, Slovak, Polish)
- Experience using CRM systems (Salesforce preferred)
- Background in account management or client-facing roles with senior stakeholders
- Familiarity with structured sales methodologies (e.g., MEDDPICC, SPIN)
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
RELX Insights
What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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