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Our mission is to help organizations serve and support customers and employees in proactive, personalized ways.
The Role
The Account Executive will close experience gaps in local governments using a SaaS platform, proactively seeking opportunities and managing relationships while navigating complex sales cycles.
Summary Generated by Built In
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Account Executive - Public Sector
Why We Have This Role
Our Public Sector Account Executive team is focused on closing experience gaps within local government entities including cities and counties. Through Qualtrics' SaaS Experience Management platform, this role drives immediate wins by landing new business and expanding relationships over time. This position is ideal for a proactive hunter with grit and hunger who can build trust, engage multiple stakeholders, and navigate longer sales cycles in a highly consultative environment.
How You’ll Find Success
- Demonstrates grit and hunger by proactively seeking out opportunities and engaging with prospects and clients consistently.
- Strong communicator who builds trust internally and externally at all organizational levels.
- Ability to forge meaningful relationships with local government decision-makers across multiple states.
- Experience selling SaaS solutions with a consultative approach, preferably within the public sector or similarly complex industries.
- Capable of navigating longer sales cycles of 6-9 months while consistently driving deals averaging $15k-$30k.
How You’ll Grow
- Structured promotion and career progression aligned with Qualtrics’ transparent and merit-based advancement model.
- Career Action Planning and access to internal mobility tools like Qmobility.
- Opportunity to deepen expertise in public sector procurement and SaaS experience management applications.
- Development of negotiation skills managing multi-account engagements and public sector contracts.
Things You’ll Do
- Proactively hunt new business opportunities with local governments across assigned territories.
- Manage and expand relationships within 10-15 current accounts, focusing on cities and counties segmented by state.
- Navigate contract negotiations and multi-stakeholder decision processes with transparency and honesty.
- Partner closely with internal teams including Professional Services and Subject Matter Experts to tailor solutions that meet client needs.
- Maintain expert understanding of Qualtrics’ Experience Management platform and competitive landscape to shape winning proposals.
- Deliver consistent quota attainment by balancing a rigorous hunting approach with strategic account development.
What We’re Looking For On Your Resume
- Demonstrated resilience and proactive drive in a SaaS sales or account management role.
- Experience selling into local government or similarly structured public sector organizations is preferred.
- History of hunting new business and maintaining a robust pipeline with a tactical, volume-driven approach.
- Familiarity with longer sales cycles (6-9 months) and typical deal sizes roughly $15k-$30k or larger.
- Skilled at navigating complex procurement processes, contract negotiations, and stakeholder management.
- Proficiency with CRM systems like Salesforce.com and sales methodologies such as MEDDIC.
What You Should Know About This Team
- Culture rooted in grit, transparency, and a high-integrity approach to growing client relationships.
- Clear, performance-based growth opportunities with no politics—just measurable merit.
- Collaborative team that values a proactive hunter mentality paired with smart, customer-obsessed service delivery.
- We work together with integrity, transparency, and a customer-first mindset, embracing the scrappy, results-oriented Qualtrics values.
Our Team’s Favorite Perks and Benefits
- Competitive base salary plus uncapped commissions and accelerators rewarding top performance.
- 100% performance-based promotions aligned with demonstrated impact, not tenure.
- Flexible hybrid work environment — wear jeans and bring your dog to the office anytime.
- Catered lunches, quarterly team activities, and seasonal parties.
- Private health insurance, wellness stipend, and an annual Qualtrics Experience Bonus for personal fulfillment.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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Skills Required
- Demonstrated resilience and proactive drive in a SaaS sales or account management role.
- Experience selling into local government or similarly structured public sector organizations is preferred.
- History of hunting new business and maintaining a robust pipeline with a tactical, volume-driven approach.
- Familiarity with longer sales cycles (6-9 months) and typical deal sizes roughly $15k-$30k or larger.
- Skilled at navigating complex procurement processes, contract negotiations, and stakeholder management.
- Proficiency with CRM systems like Salesforce.com and sales methodologies such as MEDDIC.
What the Team is Saying
Saloni
Software Engineer
Alexia
Software Engineer
Kate
Product Marketing Manager, Frontline CX Product Portfolio
Qualtrics Compensation & Benefits Highlights
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Healthcare Strength — Medical options (PPO and HDHP) with a high employer premium share, plus dental/vision, telemedicine, chronic‑condition programs, and fast benefit start enhance coverage depth. Mental‑health access is broad, including coaching, clinical care, and EAP support.
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Parental & Family Support — Family‑building benefits include Progyny fertility coverage, adoption/surrogacy reimbursement up to a stated amount, paid family leave, a return‑to‑work transition, and milk‑shipping support. Domestic partner eligibility and transgender‑inclusive care strengthen support for diverse families.
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Wellbeing & Lifestyle Benefits — A quarterly wellness reimbursement and an annual “Experience Bonus” provide cash‑like value alongside wellness days, unlimited sick time, and limited work‑from‑anywhere flexibility. Onsite meals/snacks and other lifestyle perks add daily convenience in some offices.
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The Company
What We Do
Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities. Our vision, as an organization, is to improve the human experience.
Why Work With Us
We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.
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About our Teams
Qualtrics Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.
Typical time on-site:
3 days a week
