Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
The Account Executive is an individual contributor role in regional structure with direct reporting line towards Chapter Lead. The main goal for this role is to identify new business opportunities with current leads/clients and prospective new key clients which are provided against a focus target list. Account executive sells Infobip’s product/service offering to its High touch clients in the designated area and proactively recommend solutions to our clients. They are responsible for keeping the CRM system up to date with the information on the progress with each prospect or the client. Account Executives should work closely with relevant stakeholders internally to ensure acquisition of new business and logos.
Main Responsibilities:
Sells a subset of product or services directly or via partners to a customers base (provided target account list) in designated geographical territory (Tier 1 (B) in region).
Develop solution proposals encompassing all aspects of the application.
Manage sales through forecasting, account resource allocation, account strategy, and planning.
Participate in the development, presentation and sales of a value proposition.
Negotiate pricing and contractual agreement to close the sale.
Support end-to-end client relationship for the first 12 rolling months (including NRR, cross-sell, upsell & acquisitions).
Maintain a mature approach to account acquisitions for the duration of first 12 months following the service acquisition.
Build and maintain strong client relationships and serve as a trusted partner to your clients maintain account health
As a Leading contributor individually and as a team member, provide direction and mentoring to others.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization.
Job Qualifications
At least 05 years' experience in sales management role.
Experience in software or technology sales preferred (SaaS).
Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
Strong communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
Ability to work independently and as part of a team, with a high level of professionalism and attention to detail.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-DM1Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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