Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all aboutAs an Account Executive, you will drive new business acquisition and revenue growth within your assigned territory by selling Infobip’s solutions to high-touch Tier 1 clients. This is an individual contributor role within the regional commercial structure, reporting directly to the Chapter Lead. You will proactively identify opportunities across existing and prospective customers, manage complex sales cycles end to end, and build strong customer relationships focused on long-term growth and account success.
What you’ll do- Manage and grow a target account list within your designated territory
- Sell Infobip solutions directly or through partners to Tier 1 customers
- Identify and develop new business opportunities across existing and prospective clients
- Build tailored solution proposals and value propositions aligned with customer needs
- Manage forecasting, account planning, resource coordination, and sales strategy execution
- Negotiate pricing and contractual agreements to close new business
- Support end-to-end customer relationships during the first 12 months, including NRR, cross-sell, upsell, and acquisition activities
- Maintain strong account health and act as a trusted advisor to customers
- Keep CRM data accurate and up to date throughout the sales cycle
- Collaborate closely with internal stakeholders to secure new logos and drive growth
- Mentor and support team members when needed
- Achievement of quarterly and annual sales targets
- Consistent generation of new Tier 1 customer logos
- Strong pipeline growth and opportunity generation
- Accurate forecasting and high CRM data quality
- Effective customer engagement and relationship management
- Strong collaboration with internal teams, partners, and stakeholders
- 5+ years of experience in sales, account management, or business development roles
- Experience in SaaS, software, or technology sales environments
- Proven ability to manage complex and consultative sales cycles
- Strong commercial, negotiation, and relationship-building skills
- Ability to work independently while collaborating across multiple teams
- Strong communication skills with both technical and non-technical stakeholders
- Organized, data-driven, and disciplined with CRM management
- Proficiency in Microsoft Office tools, especially Excel and PowerPoint
- Fluent English, spoken and written
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-DM1Skills Required
- Proven ability to sell to enterprise/high-touch clients and close new logos
- Experience maintaining and updating CRM with accurate pipeline and activity data
- Skilled in developing solution proposals and presenting value propositions
- Experience negotiating pricing and contractual agreements to close sales
- Ability to manage account strategy, forecasting, and resource allocation
- Strong relationship-building, client management, upsell and cross-sell capabilities
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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