Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As a Mid-Market Account Executive, you will drive new business growth by selling Infobip’s solutions to SMB customers within your assigned territory. This is an individual contributor role within the regional commercial structure, focused on lead qualification, opportunity management, and deal closure. You will work closely with internal stakeholders and Mid-Market Account Managers to secure new logos, expand existing accounts, and maintain strong customer relationships.
What you’ll do
Qualify leads and manage opportunities through successful deal closure
Sell Infobip solutions directly or through partners to SMB customers
Manage a target account list within your assigned team or territory
Build tailored solution proposals and value propositions based on customer needs
Collaborate with specialists when additional expertise is required during the sales process
Manage forecasting, account planning, and pipeline activities
Negotiate pricing and contractual agreements to close new business
Collaborate with Mid-Market Account Managers to maintain account health and identify growth opportunities
Support cross-sell activities and more complex account negotiations when required
Maintain accurate and up-to-date CRM records throughout the sales cycle
What success looks like
Achievement of quarterly and annual sales targets
Consistent generation of new qualified opportunities
Strong conversion of leads into customers
Accurate forecasting and CRM data quality
Effective customer relationship management and collaboration across teams
What makes you a strong fit
Experience in B2B sales, account management, or business development roles
Experience in technology, SaaS, or telecommunications environments is an advantage
Strong lead qualification, negotiation, and closing skills
Ability to manage multiple opportunities and priorities simultaneously
Strong communication and relationship-building skills
Organized and disciplined with CRM management and forecasting
Collaborative mindset with ability to work cross-functionally
Fluent English, spoken and written
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-DM1Skills Required
- Experience in B2B sales, account management, or business development
- Strong lead qualification, negotiation, and closing skills
- Ability to manage multiple opportunities and priorities simultaneously
- Strong communication and relationship-building skills
- Organized and disciplined with CRM management and forecasting
- Collaborative mindset with ability to work cross-functionally
- Fluent English, spoken and written
- Experience in technology, SaaS, or telecommunications environments
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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