TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
Position overview:
Reporting into senior management and joining a successful and supportive team, this role is essential to the long-term success of the business by managing and growing our existing client base. The individual needs to deliver an inspiring, positive customer experience and must possess strong business development and client servicing skills.
This role requires the ability to sell and support all of Unbabel’s product offerings as they currently are and as they develop.
Primary Responsibilities:
Developing and executing strategic account initiatives to grow our strategic enterprise-level accounts
Responsibility for Unbabel's largest clients in the US
Responsibility for accounts with ARR over $2m per year
Meeting and exceeding defined sales targets through strategic planning of BAU account management, while up and cross-selling
Assisting clients in developing a business case and value proposition for growing our reach within their business
Leading kick-off meetings and major milestone meetings with senior client decision-makers
Maintaining a thorough understanding of Unbabel's service offering and advising clients on relevant aspects of this when required
Being comfortable with the solution sales process and selling on value, not price, specifically qualifying opportunities against the MEDDPIC process
Required qualifications and experience:
University degree or equivalent experience
A minimum of 10+ years of experience in sales, 6 of those managing complex enterprise-level accounts
Significant experience of Strategic Account Management and Business Development
Proven track record of successful customer engagement across a spectrum of verticals, which may include: Retail, E-Commerce, Manufacturing, Technology, Gaming and Market Research
Experience in B2B service sales
Experience in the SAAS and or Language Services industry
Knowledge of translation technologies is a bonus
Skills and behaviours:
Excellent communication skills
Commercially driven
Excellent presentation and negotiation skills
Flexible, consultative, team approach
Ability to multitask, handle interruptions and reschedule priorities
Open to creating and working with new ideas and methodologies
Approachable and supportive in mentoring the broader team
Willing to go the extra mile
Skills Required
- University degree or equivalent experience
- Minimum of 10+ years of experience in sales
- 6 years managing complex enterprise-level accounts
- Significant experience in Strategic Account Management and Business Development
- Proven track record of successful customer engagement
- Experience in B2B service sales
- Experience in SAAS and/or Language Services industry
TransPerfect Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TransPerfect and has not been reviewed or approved by TransPerfect.
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Leave & Time Off Breadth — Leave offerings can feel workable in certain roles, with PTO and occasional floating-holiday style time off described as available. Flexible scheduling and remote arrangements (notably in interpreting/contact-center work) add practical day-to-day benefit value for some.
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Healthcare Strength — Core health coverage is presented as available, commonly including medical, dental, and vision options alongside life and disability coverage. Plan choice (including FSA/HSA-style options) suggests baseline protection benefits exist even if overall sentiment is mixed.
TransPerfect Insights
What We Do
The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies. The TransPerfect family of companies enables organizations to speak the language of global business through: - Translation and Language Services - Website and Software Localization - Globalization Management Technology - Multicultural Marketing - Legal Support and E-Discovery - E-Learning Platform Internationalization - Multimedia and Studio Solutions - Interpretation and Call Center Support
