About Brilliant
We are a female-founded and profitable company on a mission to provide the best corporate gifting experience in the world! From the curation and production of memorable branded merchandise to the distribution of custom products, our team works together to bring brands to life. Think: newsworthy press kits, welcome gifts for new hires, merch sets to promote a product launch, or simply giveaways that people love.
We help companies create personalized experiences—campaigns, new-hire kits, storefronts, event swag—through a unified tech platform, global fulfillment (180+ countries, 6 warehouses), and hands-on creative collaboration brilliantmade.com.
Why This Role Matters
We are looking for a dynamic and strategic Account Executive to drive both new client acquisition and account growth within our industry-leading corporate gifting, merchandise, and events solutions. This role is responsible for building strong client relationships, identifying new business opportunities, and driving revenue growth through our best-in-class products, fully featured software, and global fulfillment capabilities.
Key Responsibilities:New Client Acquisition
- Identify and engage new business opportunities, leveraging lead generation, prospecting, and consultative sales techniques.
- Conduct product demonstrations, sales pitches, and negotiations to close new deals.
- Develop and implement strategies to expand our presence in target industries and market segments.
- Build a strong pipeline of potential clients, proactively reaching out to decision-makers and influencers.
- Serve as the primary relationship owner for key clients, ensuring high levels of satisfaction, retention, and account expansion.
- Develop and execute strategic account plans to maximize revenue and identify upsell and cross-sell opportunities.
- Act as a trusted advisor, providing tailored gifting and merchandise solutions that align with client goals.
- Collaborate with internal teams to ensure seamless execution and exceptional client experiences.
- Stay informed on industry trends, competitor offerings, and emerging market opportunities to drive business development efforts.
- Maintain a deep understanding of our software-enabled gifting solutions and communicate their value effectively.
- Provide feedback to product and marketing teams based on client needs and market demands.
What You Bring
- 3+ years of experience in account management, sales, or business development, preferably in corporate gifting, professional services, or SaaS.
- Proven track record of building and growing client relationships while consistently meeting or exceeding revenue targets.
- Strong consultative selling skills with the ability to identify client needs and deliver tailored solutions.
- Exceptional communication, negotiation, and presentation skills.
- Highly organized with strong strategic thinking, problem-solving, and time management abilities.
- Proficient in CRM software.
- Ability to work independently and collaboratively in a fast-paced, client-focused environment.
Compensation:
$70 - $80k annual base salary (depending on experience) + variable incentive based compensation
OTE: $116,666.67 - $133,333.33
Our Recruitment Process:
If you're someone who thrives on the blend of technical problem-solving with creativity and client-satisfaction driven outcomes—let’s talk. Successful candidates for this role can expect:
- People Team Interview
- Hiring Manager Call
- Hiring Exercise
- Cross Functional Partner Interview
- Final Cross Functional Partner Interview
- Reference Check & Offer
Why Join Brilliant:
Brilliant Perks & Benefits: We’re pleased to offer our teams Medical, Dental, & Vision benefits in addition to our perks like flexible PTO, paid company holidays, and work from home setup stipend for new hires!
Impact at scale: Power automations that drive thousands of personalized gifting experiences annually
Cutting-edge tech stack: Blend APIs, front-end systems, fulfillment workflows, and automation tools
Hands-on collaboration: Work with sales, product, success, and fulfillment teams in a dynamic environment
Global footprint: Support clients across 180+ countries and touch the full giftee journey
Growth & innovation: Contribute to developing new platform capabilities and workflow possibilities
Top Skills
What We Do
Brilliant brings brands to life with impactful, creative branded merchandise and an industry-leading suite of tech-based tools and services. With a focus on creativity and technology, Brilliant curates, produces, and helps companies distribute memorable branded merchandise and custom products. We create newsworthy press kits, welcome gifts for new hires, merch sets to promote a product launch, giveaways people love and impactful touchpoints to drive conversions and retention.
Gallery
