Account Executive

Posted 8 Days Ago
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Boston, MA
Hybrid
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Account Executive is responsible for selling and servicing insurance products directly to group clients and through broker relationships. This role focuses on building and maintaining strong client relationships, driving sales growth, and providing post-sale service. The executive will also mentor others about market trends and resolve service issues while strategically planning account management.
Summary Generated by Built In

Description and Requirements
Role Value Proposition:
The Regional Markets Account Executive sells and services products directly to group clients or through broker/consultant relationships. Builds and maintains strong relationships to foster sales growth.
General Responsibilities:

  • Working independently, sells and services products to group customer accounts/territories. Maintains and grows the book of business through aggressive product sales, upsells, and renewals within accounts/territory. Drives product sales within assigned accounts/ territory.
  • Positions cross-channel product offerings. Strategic Account Planning - builds lasting reciprocal relationships with clients through open communications around mutual objectives. Key resource in strategic decision making for MetLife and clients.
  • Thought leader in relation to industry and marketplace. Mentors/educates colleagues on marketplace trends and insights. Acts as primary benefit resource to client. Provides post-sale service and interaction with clients. Resolves escalated service issues.
  • Recognizes, shapes and delivers profitable deals and anticipates strategic developments to benefit the client. Develops new business opportunities and sales growth by initiating and maintaining strong relationships.
  • May generate reports to track/report activities, progress, and strategies. May assist in or lead case implementations. Performs other related duties as assigned or required.


KEY COMPETENCIES

  • Ability to sell and has a working knowledge of primary product offerings
  • Working knowledge of contract, tools and technology
  • Knowledge of the MetLife organization, history, core values, client and competitive landscape
  • Knowledge of MetLife's service platform, processes and operations
  • Understanding of and ability to utilize of core selling skills to respond to leads and deliver client-centric solutions
  • Strong written and verbal communication skills; presentation skills; customer focus approach; relationship building; interpersonal skills


JOB REQUIREMENTS

  • 5+ years experience in insurance sales and/or after-sales service-with a proven track record of success
  • Valid Life & Health and Property & Casualty licenses, or the ability to obtain within six months of hire
  • Stellar customer service, communication, and interpersonal skills-including public speaking, negotiating, influencing, and networking savvy
  • Finely tuned listening skills, complemented by a masterful talent for solving problems
  • Strategic and creative thinking skills
  • Keen financial acumen and attention to detail, particularly concerning product earnings
  • Motivated, independent, and adaptable working style, with the ability to thrive in fast-paced situations that require multitasking
  • and prioritization
  • Accomplished change management leader, able to operate effectively in a highly matrixed environment
  • Requires 60-70% travel to engage with clients face-to-face


The wage range for applicants for this position is base + sales incentive. MetLife offers a comprehensive benefits program, including healthcare benefits, life insurance, retirement benefits, parental leave, legal plan services and paid time off. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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