Account Executive

Are you a go-getter with a knack for building connections? Prezzee is on the hunt for an Account Executive to join our dynamic growing Sales team! As an Account Executive, you’ll be the driving force behind our growth, forging strong bonds with new and potential B2B clients across the ANZ market. If you thrive in a fast-paced environment and love turning opportunities into successes, this role is tailor-made for you!

This is hybrid role, based in Melbourne CBD.

About the role: 

Onboarding Wizardry:

• Welcome new clients with open arms, validating and onboarding inbound registrations.
• Speak confidently and knowledgeably about the Prezzee product, establishing yourself as the go-to expert in loyalty and rewards.

Conversion Champion:

• Ensure new customers are not just onboarded but are also driving sales.
• Take charge of converting new customers and identifying upselling opportunities, educating clients on the benefits of the Smart card.
• Lead product demos, set up co-branded cards, and address customer-specific needs to guarantee a seamless B2B client experience.

Relationship Builder Extraordinaire:

• Engage proactively with new clients to build and nurture ongoing relationships.
• Develop new connections and foster existing ones—cold calling and following up on inbound leads are second nature to you.

Opportunity Seeker:

• Reconnect with customers who don't have an account manager and inspire them to increase their spend.
• Seek referrals from current customers to uncover new business leads.
• Drive lead generation by researching organisations and uncovering new business opportunities, sharing your findings with the broader sales team.

Business Process Maestro:

• Collaborate closely with the Prezzee customer care and tech teams to address and resolve key issues.
• Validate leads and registrations, triaging to relevant industry leads within the inbound team.
• Manage corporate inquiries, directing them to the appropriate team members.
• Qualify high-value inbound leads and pass them on to the outbound team.
• Develop and maintain essential tools such as knowledge base articles, user guides, and API product catalogues.
• Own the reporting process, demonstrating your drive to achieve company and team targets and meet individual KPIs.

About You:

• You excel in engaging and communicating with clients.
• You can present confidently to clients, captivating their attention.
• Your organisational and administrative skills are top-notch.
• Juggling various tasks and staying organised is your forte.
• You have a keen understanding of qualifying leads and spotting opportunities.
• Your relationship management skills are exceptional.
• Your strong written skills enable you to produce compelling sales collateral.
• You exude professionalism in all interactions.
• Background in Sales or Customer Service is a bonus

Benefits:

• Generous benefits including employee referral program and staff discounts
• Competitive salary and commission structure 
• You will work alongside an experienced team who will challenge you every day (and expect you to challenge them back)
• Regularly have virtual and face-to-face events to help us bond and maintain our community vibe.
• Prezzee Flex: genuine flexibility is our natural norm with our hybrid work environment. We also offer flexible hours, Culture Swap Days & 30 day work from anywhere* opportunities.
• Self led online learning to formal Leadership Development programs, as well as industry specific learning opportunities, and Lunch & Learn sessions.
• Be an advocate or ally and create connection and belonging in our employee Resource Groups such as EmpowHer and Pride.
• Telus Wellbeing platform to support your mental, social, financial and physical wellbeing.

The Prezzee Story

Prezzee is a global digital gifting platform that creates human connections through remarkable gifting moments. We create leading digital gift solutions for consumers, businesses and 1000+ brand partners across the world. Founded in 2014, Prezzee has evolved from a two person Australian start-up to a global business with teams and operations in North America, United Kingdom, Australia and New Zealand.

Oh, and if you're wondering about our culture?

Whilst our growth is compelling, we know it’s our people and culture that set us apart, and we're equally proud of being recognised in Australia & New Zealand and in the UK as a 2022 & 2023 Great Place to Work®, as well names Foundry's Computerworld 2024 Best Places to Work in IT.

At Prezzee, every team member plays an important role in the business, leaving a unique footprint on Prezzee’s journey. Our team may be spread out across multiple time zones, but our core values remain the same no matter where you are in the world. As a future employee of Prezzee, you're signing up to give openness, give greatness, give magic, and most importantly, always give a damn.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.